How to factory reset the Sony Xperia Z2

format sony xperia z2

Do you need to format the Sony Xperia Z2 and Hard Reset it? In this guide we are going to see how to do a “soft reset” or “hard reset” to our Sony Xperia Z2. We can carry out this procedure in various ways, depending on the Android device: using the buttons, entering a code or if the terminal still responds from the screen menu.

It may be that the time has come to have to perform the reset, we do not know what some of these steps are and therefore, we explain below, how to perform the reset and restart to factory mode of this android mobile.

This is a new guide for devices Android in which we detail the guidelines to follow, to return to the original configuration of the terminal, recovering the state it had at the time of being purchased and taking it out of the box for the first time.

How to format the Sony Speria Z2, reset to factory mode Hard Reset

Tips before resetting the Sony Xperia Z2

A reset is a critical action that happens when an error appears that causes the phone to not work correctly, due to an application that is incorrectly installed or uninstalled, or due to not remembering the unlock pattern or password of the Smartphone. That is, some unusual circumstance that blocks the mobile phone and causes it to not respond normally.

Therefore, it is important that before carrying out any of the tips that we are going to explain below, fully charge the battery, remove the SIM card and the SD card from the Smartphone.

Remember that the hard reset of an electronic device such as a smartphone deletes all data from the internal memory of the mobile, so before doing so, if possible, it is essential to make a backup copy of all data, documents , contacts, messages, files, ringtones, etc.

You can do this with the help of PC Companion and your computer.

How to factory reset the Sony Xperia Z2

How to factory reset Sony Xperia Z2

There are three procedures to factory reset the Sony Xperia Z2: through the settings menu, through the physical buttons or by entering an alphanumeric code on the phone. If the phone doesn't respond, that's when you should use the first method.

Reset via the settings menu

On the main screen choose 'Settings' and access 'Backup and restore', after that 'Factory data reset' must be selected, select 'Delete everything', confirm and it will begin to restore data to factory mode.

We already have our Sony Xperia Z2 as when we took it out of the box for the first time.

Reset via phone buttons

To perform this action it is highly recommended to have the phone battery fully charged and turn it off.

  • We press and hold down the Volume + and Volume - keys at the same time, while we have pressed the 2 volume buttons, we also press the on/off button.
  • We stop pressing the on/off button but continue to press the Volume + and Volume - keys.
  • The phone will turn on and a menu will be displayed, to move through it, use the Volume key – and select Recovery, to confirm, press on/off.
  • After this it will show an Android logo next to a yellow triangle and a new menu, to move through the menu we will use the Volume + and Volume - buttons, selecting Wipe Data Factory Reset and confirm with the on/off button.
  • On the next screen that shows us, we select the option Yes, erase all data and confirm the process with the on/off button.

After that it should reboot and go back to its original configuration.

How to factory reset the Sony Xperia Z2

Another option when the phone does not respond is to use the reset button that is hidden in the micro SIM card slot. To do this, separate the cover of said card and with the tip of a pencil or a similar thin object press the power off button until the terminal turns off.

Format via Hard Reset alphanumeric code

If you need to reset your phone via an unlock bootloader, enter this code and follow the steps: *#*#7378423#*#*(*#*#SERVICE#*#*)

What option do you think is easier to format the Sony Xperia Z2? Which of them has been useful to you? leave a comment below.


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      Yamila Lucero said

    my daughter put a password with numbers on the cell phone
    hello, good afternoon, I would like to ask you for help, my 8-year-old girl blocked my cell phone by putting passwords on it with a number and I can't get in, I have tried anyway and nothing cell phone is a sony xperia acua M2 or M3, I would appreciate it if you help me, thank you, I await your answer

      felipecampos said

    Format by pin
    Hello, I do the one to press the volume button plus and minus plus the power button then remove it and the cell phone only vibrates every two seconds and nothing comes out of the menu to be able to format it if someone can help me

      pabloo said

    no it works for me
    Hello, your post is good but the buttons don't work for me, I mean, does it have to be 100% loaded, yes or yes? The code doesn't work either...

      he said

    2 doesn't work
    Ami I got a dead Android with a red triangle

      garcia grajales said

    RE: How to factory reset the Sony Xperia Z2
    thanks for your post it is very good it helped me to recover my sony
    thanks for the tips and the way you explain it

      Danielpr33 said

    RE: How to factory reset the Sony Xperia Z2
    The last one worked fine for me.

      Nico XPERIA Z1 said

    I can not unlock the unlock pattern main screen xperia Z1
    None of the options you put work for me, when I put in emergency calls I put the code and nothing happens, no menu appears, with the volume keys it doesn't turn on either. What can I do, please! he only has the cell phone for 1 month

      JocelynF said

    RE: How to factory reset the Sony Xperia Z2
    Hello, I have a problem with x2, I had it blocked from networks and now it does not ask me for the pin, they told me to exhaust the possibilities to enter it, please help me to find a way to update it again, thanks

      Carlos Burgos said

    sony z2 help
    Friends and tried exactly as the tutorial says... But nothing happens, it doesn't even want to turn on... But when I press the volume key - and the power button turns on and goes to "Safe Mode" and it doesn't enter recovery at all .. And when I press volume + and power it doesn't want to turn on, the same thing happens when I press the three keys volume + and volume – and pawer and it doesn't want to turn on .. Please, I would ask you for help to be able to enter and do a reset. Since I forgot my boss

      saint said

    dime
    I have a problem with xperial z2, the password of my account has been forgotten, it only presents me, it asks me for a pin to be able to enter, if you can help me with that, thank you very much

      gabriel perdomo said

    problems with xperia z2
    good I have some problems with my xperia z2 of two months of use .1 - it went into fresh water about 20 cm from the surface the camera filled with water we solved the issue .. it did not return to the water. Now the proximity sensor does not work, it is turned off, so the movement functions do not work as well as the intelligent rotation of the screen in all its applications … it does not rotate from horizontal to vertical photos and videos and others, any solution, thanks

      lumy said

    my cell phone does not advance
    hello thank you very much I did as they said but the android sign appeared and from there it does not advance
    Thank you for the collaboration that you can give me. I need to have my cell phone in good condition since it is my work tool.