How to factory reset the Sony Xperia M2

reset sony xperia m2

Do you need to Hard Reset the Sony Xperia M2? On more than one occasion we have needed to restore the factory settings of our mobile, but we do not know how to do it, either by buttons or from the screen menu, so below we will know how to perform the reset and factory reset Sony Xperia M2.

It is a guide for Android where we will be given the steps to follow to return to the original configuration of the terminal, this to recover the performance it had at the time of being purchased and start downloading applications from scratch.

How to Hard reset Sony Xperia M2, format and reset to factory mode

First steps to format the Xperia M2

It is a fairly simple process that we must follow to reset sony xperia m2, but before carrying it out, we must be aware that all the information such as contacts, photos, mobile applications will be lost and it will return as if it were new, so the best thing to do before continuing is to make a copy of all the data, in our computer with PC Companion.

It should be noted that the reset can be carried out in 2 ways.

Hard reset via PC companion

The first way, we will carry it out when We cannot access the Xperia M2 menu in any way, so we must do it through the previously mentioned program for PC, PC Companion. This software installed on your computer, has the option to format the mobile once we have connected it to the PC by USB cable.

You can also get this program at sony support website. format sony xperia m2

Click on the above link Download PC Companion to save it on your computer, then we run it and once it is open, select within PC Companion – Start in the Support Zone program and when a message appears that there is no terminal connected, you must select the Repair option to solve your problem.

Next, you must follow the steps that the program indicates and at one point in the process, it will ask you to connect your Sony mobile to the computer via the USB cable, with the phone turned off. After accepting, the software repair process will start and you will have to wait for it to complete. It lasts about 20-30 minutes (depending on the connection speed) and once finished, the program will notify you to disconnect the Xperia mobile from the computer and restart it.

To avoid the interference of other programs such as firewalls, etc., disable antivirus and firewalls that you have installed on your Windows computer, before performing the update with PC Companion.
Inform that the information stored in the internal memory of the mobile will be deleted, so if you did not make a previous copy of the data, said information will be lost.

Format Sony Xperia M2 via Settings menu

The second option is a little simpler and can be carried out when we have access to the mobile phone menu but it is very slow, for this we only have to go to the «Settings» and access Backup and reset, after that you must select «Factory data reset«, we select Delete everything, confirm and that's it, we already have our Xperia M2 as when we took it out of the box for the first time.

Which option do you think is easier to carry out? with pc companion or through settings. Leave a comment below.


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      Benjamin Tang said

    RE: How to factory reset the Sony Xperia M2
    estimated
    i have problems with my sony xperia m2
    the equipment tells me that I should contact the manufacturers
    can you help me?

      liliana olivera said

    my sonny expires m2 does not unlock
    Hi, I have a problem with my phone. Sometimes I try to unlock it and it doesn't unlock because it makes noise like when you press the button but nothing appears, what could it be?

      android said

    RE: How to factory reset the Sony Xperia M2
    [quote name=”Raqueeeeeeeeeeeel”]Hello, good morning, I did the last update of the device's software system, it installed fine, but when it restarted, it did the same thing over and over again, the sony startup appears and then android is starting up... and optimizing applications it always stops and starts again…..I have already tried repairing with PC COMPANION, I have taken it to the technical service and nothing…I am having a terrible time with the companies and SONY that does not give me a solution to the problem. I HAVE TRIED TO FORMAT IT MANUALLY WITH WHAT I HAVE READ IN THE COMMENTS OF THE VOLUM + BUTTON AND OFF AT THE SAME TIME AND THE SAME THING HAPPENS TO ME AS THE OTHERS, IT ONLY VIBRATES AND NO ANDROID MENU APPEARS. I NEED HELP, THANK YOU[/quote]
    Hello, with PC companion you have the option to recover it completely, by applying the official Sony rom, try that.

      android said

    RE: How to factory reset the Sony Xperia M2
    [quote name=”Leandro Jiménez”]Good morning,
    In my hands I have an Xperia M2. Which my niece entered a password, which she does not remember, to prevent access to different sections of the phone.
    I have tried to carry out the options that you say on your website but none of them work for me. I know that the password is four figures, being a total of 9999 combinations. The problem is that if you enter it four times incorrectly, you have to wait for a time that will increase.
    My question is:
    Is there any way to bypass that password or at most remove it somehow?
    Formatting the phone completely.
    Thank you very much in advance and cordial greetings.
    Leandro Jimenez Sanchez[/quote]
    Format completely and it should give you access, depending on the android version you have. As of 5.1 it is somewhat more complicated, with previous versions, just by resetting you recover it.

      android said

    RE: How to factory reset the Sony Xperia M2
    [quote name=”Jersson”]Hello I have an xperia m4 aqua, I had it saved because I didn't use it, now that I need it I don't remember the pattern and I don't know how to unlock it[/quote]
    Try to reset it, recover your gmail account or use pccompanion to reset from 0.

      Kherson said

    Help
    Hello, I have an xperia m4 aqua, I had it saved because I didn't use it, now that I need it I don't remember the pattern and I don't know how to unlock it

      Leandro Jimenez said

    Password Xperia M2
    Good morning,
    In my hands I have an Xperia M2. Which my niece entered a password, which she does not remember, to prevent access to different sections of the phone.
    I have tried to carry out the options that you say on your website but none of them work for me. I know that the password is four figures, being a total of 9999 combinations. The problem is that if you enter it four times incorrectly, you have to wait for a time that will increase.
    My question is:
    Is there any way to bypass that password or at most remove it somehow?
    Formatting the phone completely.
    Thank you very much in advance and cordial greetings.
    Leandro Jimenez Sanchez

      Raqueeeeeeeeeel said

    SONY XPERIA M2 LAST UPDATE ANNOYED THE SYSTEM
    Hello, good morning, perform the latest update of the device's software system, it installed well but when it restarted, it does the same thing over and over again, the sony startup appears and then android is starting... and optimizing applications, it stops and starts again like this always…..I have already tried to repair with PC COMPANION, I have taken it to the technical service and nothing…I am having a terrible time with the companies and SONY that does not give me a solution to the problem. I HAVE TRIED TO FORMAT IT MANUALLY WITH WHAT I HAVE READ IN THE COMMENTS OF THE VOLUM + BUTTON AND OFF AT THE SAME TIME AND THE SAME THING HAPPENS TO ME AS THE OTHERS, IT ONLY VIBRATES AND NO ANDROID MENU APPEARS. I NEED HELP THANK YOU

      Maria Riaño said

    m4aquae2306
    I need help with a code to be able to unlock my phone since I put a code in it and it does not work

      J.Orlando said

    Xperia m2 formatting due to Mcafee
    Hi
    I want to format an Xperia M2 Phone because it got locked by a fake Mcafee program and it won't let me format it with the PC connection method as it keeps asking me to remove the PIN to log in.

      Natalia Herrera said

    the front camera icon of my cel disappeared
    good night I have a sony m2 aqua and until yesterday the front camera icon was active today I did not restart it from the factory, but the icon still does not appear many thanks to the person who can answer me

      goofy said

    m2
    [quote name=”claudia”][quote name=”JorgeJames”]Hello, I don't remember my unlock pattern. I want to factory reset it with physical buttons but, when I press the power button and the volume up arrow at the same time, the phone only vibrates, it does not turn on. Should I leave it longer?[/quote]
    let me know how you unlocked the m2 sony pattern please the same thing happens[/quote]
    If you managed to do it contact me please, I'm in the same situation.

      louis imery said

    no calls
    how did it happen to victor I have a network, it turns on fine but I can't make calls so someone help me please thank you.

      wilson jaramillo said

    to restart phone does not turn on
    [quote name=”claudia”][quote name=”JorgeJames”]Hello, I don't remember my unlock pattern. I want to factory reset it with physical buttons but, when I press the power button and the volume up arrow at the same time, the phone only vibrates, it does not turn on. Should I leave it longer?[/quote]
    let me know how you unlocked the m2 sony pattern please the same thing happens[/quote]

      Victor Meneses said

    cell phone problem
    Hello, I have a sony m2aqua cell phone, it has a network, but calls do not come out, and it has a network, but only calls do not come out. Thank you. I await your response, thank you.

      claudia said

    you already could ???
    [quote name=”JorgeJames”]Hello, I don't remember my unlock pattern. I want to factory reset it with physical buttons but, when I press the power button and the volume up arrow at the same time, the phone only vibrates, it does not turn on. Should I leave it longer?[/quote]
    let me know how you unlocked the pattern of m2 sony please the same thing happens

      Natalie Bello said

    touch does not respond
    Hi!
    My sony Xperia M2 freezes and some yellow boxes appear, I can't do anything 🙁 and I try to restore the factory information with the buttons as explained here, but it only vibrates and turns back on.
    Now it doesn't turn on anymore.
    I really appreciate any help you can give me.

      irene02 said

    When I try to put it in factory mode with the physical buttons it just vibrates.
    All of a sudden when I unlocked it yesterday some yellow squares were put on and it's as if I had lost the sensitivity of the screen, I try to put it on the factory as you say with the physical buttons but all it does is vibrate and turn on again, I need that help me (if you can) it's urgent, thanks,

      jano said

    just vibrate
    when I do what is written the phone only vibrates I need more help

      Alexander Cardozo said

    please help
    I have a sony xperia m2 aqua, I charged the entire battery to 100%, but when I want to enter Recovery mode, the phone does not turn on, it only vibrates, what should I do?

      amanda17 said

    won't let me get in
    The same thing happens to me it vibrates once then twice and so on and it doesn't get involved I've done it a thousand times please help me ;(((

      studentpnp said

    help to
    I forgot my sony xperia m4 aqua pattern. and I lost all document of it, now how do I format it, how do I do it, help plz

      JorgeJames said

    Problem.
    Hi, I don't remember my unlock pattern. I want to factory reset it with physical buttons but, when I press the power button and the volume up arrow at the same time, the phone only vibrates, it does not turn on. Should I leave it longer?

      fernando said

    sony xperia m2 pattern
    Hello, to format it from the factory, does the battery have to be fully charged? 100%???

      anthony of the valley said

    Sony Xperia M2.
    I have tried to reset the sony but if I keep the volume button pressed and the power button pressed, it does not turn on, what it does is vrivar, I would appreciate it if you could help me, thanks

      jeny said

    sony xperia m2
    Hi, I have a sony xperia m 2 and I don't remember the pattern and no matter how many times I turn it on and raise the volume, it only vibrates so I can find a solution, please.

      caliche said

    My sony xperia M2 has gone crazy
    [Hello, I have the same problem. My phone is blocked and it won't let me do anything. Each option only shows a yellow box but it doesn't respond to anything.

      kataleya said

    urgent m2
    You can't, it only vibrates, it has to have a chip so that it can be unlocked, what I do, it only vibrates

      Peter_11 said

    reset fabricq mode
    You can reset factory mode from the file manager

      pad 33 said

    urgent question
    my sony xperia m2 shooting crashes and names each thing that I press and does nothing if I don't press it twice I don't understand what's happening and it's already making me sick with nerves I want it to be fixed please help me

      navarro ale said

    RE: How to factory reset the Sony Xperia M2
    That menu does not appear, I turn it off at 100% and press the volume keys (+) and the power key and first it only vibrates once, silent time passes and vibrates twice in a row, silent time passes and the vibrations are repeated but it doesn't go beyond the vibrations and no menu ever appears

      android said

    RE: How to factory reset the Sony Xperia M2
    [quote name=”natalia mollar”]I carried out all the steps to reset my sony xperia m2 and it didn't turn on anymore[/quote]

    Put it on charge for a long time in case the battery has lost its calibration.

      android said

    RE: How to factory reset the Sony Xperia M2
    [quote name=”cesar chaparro”]when i press the volume up key and power on, my xperia m2 aqua turns on normally and i don't get the menu
    I don't know if I forgot to do something, or I have to do it differently[/quote]
    Try several times, it's a bit hard at first.

      Natalia Mollar said

    RE: How to factory reset the Sony Xperia M2
    I carried out all the steps to reset my sony xperia m2 and it did not turn on anymore

      cesar shorty said

    question..
    when i press volume up key and power on, my xperia m2 aqua turns on normally and i don't get the menu
    I don't know if I forgot to do something, or I have to do it differently

      ignacio0405 said

    reset m2
    Damn I can't do it I don't get the reset menu 🙁 please help me :'(

      android said

    RE: How to factory reset the Sony Xperia M2
    [quote name = »crosskrauser»] That menu does not appear, I turn it off at 100% and press the volume keys (+) and the power key and first it only vibrates once, silent time passes and it vibrates twice in a row, it passes silence time and the vibrations are repeated but it does not pass the vibrations and no menu ever appears

    Xperia M2 Movistar[/quote]
    You have to keep the volume up and on until the recovery menu comes out, I don't know if the Movistar version has any changes in that regard.

      android said

    RE: How to factory reset the Sony Xperia M2
    [quote name=”Daniel Merino”]How about good morning, thank you very much for the contribution, as always very interesting and I'm going with option 2, it looks easier but option 2 is good[/quote]
    You're welcome 😉
    If we have helped you, you can follow us on Google+ and give +1, like, so you help us ;D

    Greetings

      crosskrauser said

    RE: How to factory reset the Sony Xperia M2
    That menu does not appear, I turn it off at 100% and press the volume keys (+) and the power key and first it only vibrates once, silent time passes and vibrates twice in a row, silent time passes and the vibrations are repeated but it doesn't go beyond the vibrations and no menu ever appears

    Xperia M2 Movistar

      Daniel merino said

    RE: How to factory reset the Sony Xperia M2
    How about good morning, thank you very much for the contribution as always very interesting and I'm going with option 2 it looks easier but option 2 is good