Do you need to know how to format a Moto G? To reset to factory mode or format the Motorola Moto G, we have already seen how to do it for the version 4.3 Jelly Bean. After receiving the update to android 4.4.2 kitkat, we have a new way to reset/format to factory mode by buttons, when the phone shows constants errors on the screen, the transition between applications is slow or we have forgotten the screen lock pattern.
We see below how to carry out this procedure, when we stay on the “no commands” screen.
How to format a Moto G and reset to factory mode – HARD RESET
Video to format a Moto G to factory mode, reset and restore
In the video we explain how to make a reset to factory mode for M with android 4.4, either through the settings menu or by turning off the phone.
Moto G running Android 4.4.2, “no commands” factory reset:
In the procedure on how to format a Moto G described in the video. You must have the Android version installed 4.4.2 kit kat, we arrive at the “no commands” screen, in which we do not have any menu and command to choose from, when the normal thing should be, a menu with different options, including “wipe data/factory reset” among others. In other versions, the steps to follow may differ a bit.
As we show, at that point we must press and hold the on/off button and the volume up button for between 3 and 4 seconds. After releasing the buttons, the recovery menu appears, to choose “wipe data/factory reset” and format
Keep in mind that with the reset to factory modeis will erase all the data on the phone, since it does not have an external micro SD memory card, only the internal memory, which will be completely clean of photos, applications, videos, documents and games, remaining just as we took it out of the box for the first time.
Reset a Moto G to factory mode through menus
To restore to factory mode with android version 4.4.2 we follow these steps:
- Click on the applications menu
A procedure to know how to format a Moto G, which will return the Motorola to its normal state, if we encounter problems in its daily use.
If you have a M, You may also like:
- Motorola Moto G, manual and instruction guide
- Moto G straight out of the box and quick video review
- How to capture the screen of the Moto G – Screenshot
¿Something to comment on M?, you can leave a comment at the bottom of the page or enter our Android-Motorola Forum and open a topic with your query.
RE: How to format the Moto G and take it to factory mode – version 4.4.2 kitkat
[quote name=”MARIA BELEN BURGOS H”]HELLO, MY CELL PHONE HAS NOT RECEIVED CALLS FOR TWO WEEKS, IT RINGS OFF, IT IS NOT THE CHIP, I HAVE CHANGED IT AND IT IS STILL THE SAME, YES I CAN RECEIVE MESSAGES AND CALLS FROM WHATSAPP, AND IT CONNECTS A WIFI, CLEAR COMPANY. IN RESET AS FACTORY THE OPTION APPEARS BUT YOU CANNOT PRESS IT IN GRAY. PLEASE WHAT CAN I DO. THANK YOU[/quote]
Try to reset by buttons.
RE: How to format the Moto G and take it to factory mode – version 4.4.2 kitkat
[quote name=”Ricardo araniba”]Hello, I have a question...my cell phone is a moto g 2 gen...but I can't reset it through the menu. Even if I press it, it does not go to the next screen to be able to reset... I hope you can help me. Thank you[/quote]
Hi, try to reset by buttons.
RE: How to format the Moto G and take it to factory mode – version 4.4.2 kitkat
[quote name=”Sandra Lissi”]I followed all the steps of an external restore using the power and volume buttons. everything was fine. at the final moment of restarting it was hung and the motorola logo was left barred. thank you very much[/quote]
Try to reset by buttons again, otherwise you will have to install an official ROM, there are tutorials on the net and youtube.
restoration
I followed all the steps of an external restore through the power and volume buttons. everything was fine. at the final moment of restarting it was hung and the motorola logo was left bared. thank you
Reset
Hi, I have a query...my cell phone is a moto g 2 gen...but I can't reset it through the menu. next screen to be able to reset...hopefully you can help me. Thanks
It doesn't give me the factory reset option.
HELLO, TWO WEEKS AGO MY CELL PHONE HAS NOT RECEIVED CALLS, IT SOUNDS OFF, IT IS NOT THE CHIP, I HAVE CHANGED IT AND IT IS STILL THE SAME, YES I CAN RECEIVE MESSAGES AND CALLS FROM WHATSAPP, AND IT CONNECTS TO WIFI, COMPANY OF COURSE. IN RESET AS FACTORY THE OPTION APPEARS BUT YOU CANNOT PRESS IT IN GRAY. PLEASE WHAT CAN I DO. THANK YOU
I can't reset
Hello, I have a moto g 3rd gen and for some reason it suddenly turned off and before it turned on the screen showed updating 30/98 apps and so it turned on until I "updated" everything, but now some menus or the key to exit the screen, I try to reset it and I can't through the menu because the key appears inactive, I try it manually and I only get to recovery mode, when I try to continue it turns on again! There is no other way????? Please!
M
Hello, I have a 2nd generation moto g, with 10 months of use, I already did a reset to factory mode three months ago because the camera after a few minutes I used you became super slow and the mobile began to heat up too much... But it is still in the same and sometimes the applications do not respond and the phone is paralyzed, should I do a reset again or could it be another type of problem...?
Thank you….
…. God bless you
SUPPORT
[quote name=”Keilix Duarte”]Hello, good night, I did all the steps that you indicate in the video and nothing does not start, only the android doll appears but the screen does not stay fixed, the screen flickers, I don't know what to do. HELP PLEASE[/quote]
Keilix, the same thing happens to me now, what happened to you? Did everything go well for you? please answer
Hello
hello, I had to reset my moto G because suddenly the play store wouldn't let me do anything and the screen went blank, if the problem reoccurs, what can I do?
My moto g 2nd won't start. generation
Hello, good night, I did all the steps indicated in the video and nothing does not start, only the android doll comes out but the screen does not stay fixed, the screen flickers, I do not know what to do. PLEASE HELP
trouble configuring apn
Hello good afternoon, a question. I did the Wipe data/factory reset on my moto g and everything seemed fine. The problem arose when the APN was unconfigured and it is impossible for me to configure it because it does not want to enter the "add apn" option, thank you for your response
Motorola g 2 in trouble
I want to restore my phone but it doesn't have a charge and I already connected it but it doesn't charge at all, I don't know what's wrong with it... URGEEEEE!!!!!!
motorcycle e2
Thank you very much brother, your method helped me a lot… Greetings.
moto g2 camera error
I have problems with my moto g2, version xt1063, the camera tells me "camera error, restart the camera" I tried deleting the cache data of the camera and it didn't work, I did a hard reset and it still doesn't work, any other option that I can use to see if it works?
Thank you
i have android 4.4.4
I do not not know what happens
I have a very big problem, I have 4.4.2 and it doesn't turn on, it stays on the loading screen that loads different motorola icons, when it turns on it lasts about 10 seconds on and all the processes start to close automatically, I can't fix it If someone gives me a hand I would appreciate it
moto g
I would like to know if I can restore my android from 5.0.2 lollipop to 4.4.2, which is the one that came from the factory... I hope you can help me, thanks
helps
How long does it last? It is that I reach the step that it tells me but I still have to give it again for the yes and it takes about 10 minutes
Very useful
Very good Tutorial and very useful when you want the security and certainty that your equipment will return to factory mode.
Thank you!!
Help
Hello, I did what you told me but when I restart it I get that there was an error and now when I restart my cell phone the screen remains gray, that is, it does not give an image, only the one of the motorola propaganda when starting. Could you help me?
moto g
My moto g crashed the screen and that is why I have not been able to reset it, I would like to know if there is any procedure to do it through the computer since I want to sell it that way, thanks I hope you can help me
moto g
Hello, I forgot the pattern code of my Moto G and I want to prescribe it. I followed all the steps and when the android appears lying down with its belly open, what I have to put does not appear, what can I do?
RE: How to format the Moto G and take it to factory mode – version 4.4.2 kitkat
[quote name=”Gerardo Castro”]Thank you very much friend, my touch broke down, so I decided to sell it for parts but I didn't know how to reset it and your video helped me do it.
Thank you seriously![/quote]
To you for your comment, you can follow us on Google+ and +1 button, so you help us; D regardsss
Thank you very much!
Thank you very much friend, my touch broke down, so I decided to sell it for parts but I didn't know how to reset it and your video helped me do it.
Grace seriously!