How to reset / unlock the Moto G to factory mode – hard reset (updated 4-11-2017)

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We can reset to factory mode, also called "hard reset moto g» if our Motorola shows constants errors on screen, we notice that its performance slows down. we will also see how to unlock a cell phone, if we have forgotten the lock screen password and we can't find a way to recover that password, like this how to unlock a cell phone with patternif we don't remember.

We already saw the manual of the Moto G in pdf format, with which to know all the necessary procedures for its daily use. Now we are going to see how to unlock a moto g and take it to factory mode, like when we take it out of the box for the first time.

How to unlock a phone / cell phone motorola moto g

On this occasion, in this video we explain how to make a how to reset a moto g, either through the settings menu or with the phone turned off, pressing the buttons and the precise time that we detail.

If you are not sure what is to format android, restore android and reset factory data, you can learn more at:

Moto G with android 4.3, failure/bug in the reset to factory mode menu:

We found a flaw/bug in the button procedure for the version 4.3 Jelly Bean. We discussed it in the video and we see the alternative to complete the reset. In the future android version 4.4 kit kat, we hope that this error will be corrected by Motorola.

We must bear in mind that with reset to factory mode, all the data on the phone will be deleted, since it does not have a micro SD memory card, therefore only the internal memory, which will be totally clean of photos, applications, videos, documents and games, just as we took it out of the box for the first time when we bought it.

Reset Moto G to factory mode through menus

To restore to factory mode with android version 4.3 we follow these steps:

  • Click on the applications menu moto g menu

If you did not know how to restart a moto g, without a doubt, it is a procedure that will return the M to its normal state, if we encounter problems in daily use.

If you have a M, You may also like:

¿Something to comment on the Moto G? Did it help you to know how to format a moto g? Remember that resetting moto g is not unlocking moto g, the unlocking process will be through the code given to us by the telephone operator of our motorola Moto g and in other cases, through root android.

You can enter our Android-Motorola Forum, open a topic with your query, contribute tricks and experience of use, as well as leave a comment at the bottom of the page, if you know any other way on how to reset a cell phone, in this case, how to unlock a motorola cell phone


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      Santa Cruz said

    Unlock Motorola g xt1045
    Motorola g xt1045

      Andrea Diaz said

    after formatting my cell I could not access more
    hello good day, after formatting my cell phone I thought it was going to ask me to create a new gmail account, but it asked me the one I had created before and I never used it. The problem is that I don't remember the user and it doesn't give me an option to create a new one. The alternative email doesn't recognize me either. Does anyone know how to fix it???

      micaela avila said

    consultation
    I have the Motorola g5 plus New but when I turn it on it asks me for the Google account I put the account and it does not recognize me it tells me to wait 24 hours could you help me please and I reset it but in one part the no jumps out and I cannot change it to Yes

      Marcelo1602 said

    My g4 plus cell phone goes crazy all the time
    I have this cell phone for less than two months. at the beginning it went crazy when it was charging then it does it all the time. It is checked and applications start to open by themselves etc etx.cs

      Angelica Gonzalez G. said

    RE: How to reset/unlock Moto G to factory mode – hard reset
    Hello, I reset my phone and it starts to delete but in the end a downed android appears and the error legend and from there it doesn't happen, it doesn't turn on it doesn't do anything else, I hope you can help me. Thanks.

      Vanina said

    motorcycle
    I reset my moto g and now it won't let me open my google account. what do i do?

      android said

    RE: How to reset/unlock Moto G to factory mode – hard reset
    [quote name=”Dayanna torres”]Hello, good evening, I can't reset my cell phone because after the robot comes out, it won't let me perform any serious operations, so kindly tell me a possible solution, thanks[/quote]
    It depends on the android version you have, you will have to use a combination of buttons. On our youtube channel we have several videos about various versions of the moto g.

      android said

    RE: How to reset/unlock Moto G to factory mode – hard reset
    [quote name=”Yesica”]Hello my moto g. It wouldn't let me connect to Wi-Fi. Perform backup and factory settings. And now I have lost all the data. What should I do?[/quote]
    It could be many things, if you have reset and nothing, it may be that the Wi-Fi antenna is damaged, some blow or it has gotten wet. If so, technical support is the best.

      Yesica said

    Help
    Good my moto g. It wouldn't let me connect to Wi-Fi. Perform backup and factory settings. And now I have lost all the data. What should I do.

      Dayanna Torres said

    I can't reset my phone
    Hello, good evening, I can't reset my cell phone because after the robot comes out, it won't let me perform any serious operations, so kind to tell me a possible solution, thanks

      julianq said

    RE: How to reset/unlock Moto G to factory mode – hard reset
    https://www.youtube.com/watch?v=eyaHsw_sAFU

    a video to complement this good tutorial

      Stalin said

    my motorola motog doesn't work
    The moto G doesn't work, it gets stuck with the google app and it just wants to return to the main screen or menu. I already restarted it and it still has the same problem and now it doesn't even want to restart... I think I'm going to throw it in the trash, it doesn't work: calls don't come in and it sends them to the mailbox, and it doesn't show notifications of messages or calls that didn't come in.

      Gabrielle of the cross said

    My Moto G doesn't work
    It tells me that I have no battery and when I put it to charge it appears to reset but I select recovery and it tells me system failed what do I do??? IT'S URGENT

      Cesar Ferdinand said

    Help
    Excuse me if I didn't update my sorwer and excuse me but from there it's very slow it was very slow the sorwer doesn't work how can you return the previous one

      Ferdinand Fajardo said

    That happens to me too
    When I press the power button and the volume button it goes to the menu and I can give recovery but when I press no recovery it no longer goes to the next menu

      cello said

    wait time
    Hello, I just reset my device and the android icon starts to flash as if it were deleting the data, what worries me is that it has been going on for about 20 minutes and it continues like this, how much longer do I have to wait? please help

      Cesar CF said

    THE SCREEN FREEZE WHEN I TURN ON
    EVERY TIME I TURN ON THE SCREEN IT FREEZE IT DOESN'T LET ME ADVANCE IT JUST STAYS LIKE THIS

      android said

    RE: How to reset/unlock Moto G to factory mode
    [quote name = »coco»] I wanted to know if resetting my moto g, which does not work the phone mode (calls, messages, networks), will work again. Thank you, greetings[/quote]
    Should.

      coco said

    phone mode
    I wanted to know if resetting my moto g, which does not work the phone mode (calls, messages, networks), will work again. Thanks greetings

      carolina sands said

    RE: How to reset/unlock Moto G to factory mode
    when I press the power button and the volume button it goes to the menu and when I press recovery I only get the android and I don't get the menu, what do I do?

      eduardo moreno said

    silly question
    This will sound absurd but I have the doubt, before resetting the moto g, should I remove the chip?

      martinez25 said

    factory reset
    good evening I have a moto g version android 4.4.3 kit kat and suddenly I got a blue screen with the m logo, and from there I didn't go any further, I tried to restore as you explain here but it only reaches where the screen is black and the android doll never comes out, from there it doesn't happen what will happen, I need your help thanks

      android said

    RE: How to reset/unlock Moto G to factory mode
    [quote name=”franko mzq”]Hello, my moto g had the same problem because I installed a launcher, I would like you to tell me how to fix it, it is android kit kat[/quote]
    You can uninstall the launcher or reset it to factory mode.

      franko mzq said

    my moto g
    Hello, my moto g had the same problem because I installed a launcher, I would like you to tell me how to fix it, it is the android kit kat