If you have had a Moto X4 for a long time, it is possible that after a period of trouble-free operation, it no longer works as it did at the beginning. If the performance has suffered, it is slow between menu transitions, slow loading apps or games, etc, it may be time to formatear, reset the Moto X4.
To resolve this issue, you can do a factory reset, so it's back to how it was when you first took it out of the box. We show you how to do it step by step below.
How to format, reset and restart the Moto X4 Hard Reset
Restart, normal reset, soft reset of the Moto X4
Reset Moto X4 to factory settings, makes you lose all the information you have on it, photos, videos, files, music. For this reason, we recommend that you previously make a backup of the X4 Moto. But it's also possible that you don't have to get to that point. You can try to make a forced restart, also called soft reset, since if it is a simple crash, this way it could work again.
To force restart, you will simply have to press the power button for about 15-20 seconds, and the mobile will restart, without losing any of your data.
If you find that after a forced restart, it still doesn't work properly, it's time to choose a factory reset method. We explain what it entails or means format and reset to factory mode an Android mobile.
Reset the Moto X4 through the Settings menu – Configuration
- Swipe up to access the Applications menu.
- Go into the Settings menu.
- Access the section Backup.
- Choose the Factory Settings option.
- Finally, select the Reset device option.
As you can see, this method for the Moto X4, resetting to factory settings is quite simple and intuitive. Therefore, it is the one that we recommend you use unless the malfunctions are such that you cannot even access the Motorola configuration and settings menus. If you find yourself in the latter case, you can reset using buttons as we will explain below, also called using Recovery menu.
Format Moto X4 using buttons, Recovery menu – Hard Reset
- Make sure your Moto X4 is turned off.
- Hold down the power and volume down buttons for a few seconds.
- Using the volume button, go to Recovery Mode. Press the power button to confirm.
- Scroll through the menu to Wipe data/factory reset, and confirm again with the power button.
- Select the User data + personalized content option, to leave everything as it was at the beginning. Confirm and wait a few seconds for the process of formatting the Moto X4, Hard Reset.
- By pressing the power button, choose Reboot System Now to restart and use your smartphone again.
- After this, the welcome screen will start, with the first configuration, choosing language, Wi-Fi connections, etc.
We hope this tutorial has served you, you can support us by sharing on social networks.
Do you have a Moto X4? Have you ever had problems that forced you to reset and format the Moto X4 to factory settings? We invite you to go through our comments section at the bottom of the page and tell us which of the methods has been easier for you to set it up again.