Samsung Galaxy S5 Problems and Solutions

samsung s5 turns off by itself

The star device of the South Korean company, the Samsung Galaxy S5, has already gone on sale in most stores around the world. Some users who rushed to buy it and already have it in their hands, find some software problems but that can be solved, according to Samsung, in future updates.

The latest model of the Galaxy S range has many new features, but it must also be borne in mind that a high-end mobile, recently released, may come with problems or errors until some system update. I can fix it. Below are the failures or inconveniences found during its use.

Errors on the Samsung Galaxy S5

It is not the first time that Samsung has had problems with its newly launched terminals, as it happened last year with the Galaxy S4. One of the problems is the regional blockade, since it has not convinced users, especially those who purchased the mobile in other countries, because it was not for sale in their country.

To activate a European terminal, it is mandatory that it be in a country of the same continent so that it can be activated successfully. We have to take this into account because this regional blockade cannot be ignored.

The screen

According to some users, certain mobiles from the Korean company cause problems in the automatic brightness of the screen since the sensor does not correctly measure the amount of external light. Exaggerated brightness can be observed in semi-dark places.

They also report worrying bugs such as the "Ghosting" effect, when we scroll through web page menus. This error causes images persist on screen but they will be able to solve it with future system updates. So it's time to wait for a major update.

The camera has failed – the camera app is not responding

If you are using your Galaxy S5 and the time comes when you want to use the camera, if it shows you the error message » the camera has failed»Or«camera app not responding» , from that moment the camera is unusable.

Samsung has detected this error and as announced in a statement, those who have this problem should go to the SAT technical service of the Samsung brand or go to the store where they bought the Android phone, where they must check the error and once confirmed, repair or even provide another new Galaxy S5.

This error seems limited to Galaxy S5 in the United States, specifically the Verizon company, but the same problem can occur in other countries, so if you have had to deal with this error, you can do what was previously mentioned.

samsung galaxy s5

Waterproof?

As announced in its official presentation, Samsung Galaxy S5 It is waterproof, which would allow it to be used in the pool, rain or shower without any problem. The back cover is sealed but we have to make sure to place it correctly before putting it in the water, because there is a possibility of water entering if that tab is not properly adjusted, so we have to pay attention to that detail.

Some users point out a lack of calibration in the touch sensor, since some functions do not respond well to finger pressure, showing pulses close to where we have really pressed. Nothing that can't be fixed with a firmware update.

Another error is that the fingerprint sensor does not always work properly, since it does not work on the first try, so we have to repeat more than once before being able to unlock the mobile. But all the errors mentioned above are fixed with the firmware update.

So you will have to be patient until Samsung releases the update with the problems resolved, something that for a high-end mobile phone with a fairly high price, should be a thing of the past and come fully refined.

Overheating issues

Many are the users who report problems of excessive heating of the mobile on its back and on the battery. The first thing to do in the case of high temperature on the phone is to go to the settings menu, screen and lower screen brightness and then, lower screen timeout  without use, put it 15 seconds.

Once this is done, we must check how the temperature is going and if it continues with excessive heating, follow these tips to prevent overheating of Samsung Galaxy S5.

You can also download the samsung galaxy s5 user manual, for more information and other procedures:

And you, what problems have you encountered? Samsung Galaxy S5? You can expose it through a comment at the bottom of this article or in our Android Samsung forum.


Leave a Comment

Your email address will not be published. Required fields are marked with *

*

*

      July said

    The phone is Samsung s5 and I turn it on and it works but it kind of stays stuck and doesn't turn on at all and it gets very hot

      Andrea said

    good afternoon because I get a yellow triangle on my cell phone when charging it off and it does not charge neither off nor on

      Oscar said

    I have a galaxy S 5 when I use it it starts to heat up a lot both the back and battery as well as the front and sometimes when this brave thing turns off what can I do because I thought it was the battery and I bought a new one and it does the same

      Nieves Perez said

    Battery charge
    When I connect the charger to the cell phone, a flash or halo appears

      Geva said

    Galaxy s5 flashes at logo
    My problem is that my galaxy s5 out of nowhere turns off and starts to restart but stays at the logo and blinks like it's failing and tries to start again, sometimes it turns on and sometimes it doesn't, when it doesn't turn on just let all the battery runs out so it doesn't keep restarting and thus charge it normally, but sometimes a few minutes go by, other times days go by and the same thing happens again, I would appreciate someone telling me what this is about. For your attention thanks

      bryan incarnation said

    s5
    My cell phone has a problem, my screen pixelates a lot, I don't know what's going on, to unlock it, the screen pixelates, it goes crazy and more, help me!

      yensi said

    it restarts itself
    after I installed snapchat on my sangsum galaxi s5 it restarted by itself and it got very hot and it downloaded very quickly and I tried to uninstall it but it wouldn't let me it said that it had stopped and I kept insisting and I couldn't format it and the same always restarts and it it gets very hot

      adrianab said

    excessive heating
    My samsung s5 suffers from excessive heating when using it. causes its operation to slow down until the activity is cycled.

      josmary said

    My phone hangs up
    Good, my phone while it is charging hangs up and after the charge is finished I have to be removing the battery, why?

      Jean Boitano said

    GREEN LED NEVER OFF
    I HAVE TRIED IN THE LED WARNINGS MENU
    , DEACTIVATE ALL AND ONLY THE GREEN LIGHT TURNS OFF WHEN I REMOVE THE BATTERY FROM THE EQUIPMENT, BUT WHEN I PLACE IT AGAIN IT TURNS ON AGAIN AND THIS MAKES IT CONSUME MORE BATTERY THAN USUAL. RETURN TO FACTORY FUNCTIONS AND NOTHING. IT IS STILL ON. WHAT CAN I DO?
    THANK YOU

      ernes said

    serious problem
    I quote yina because I think this is serious:
    The screen turns off but the equipment is on, just turn on the buttons below this. It happened to me 3 times what can be done? Also when it locks it is as if it turned off. and when turning on there is tingling on the screen. please if anyone knows about this please help

      Ivan D.S. said

    Flash does not turn on
    The flash problem was fixed by removing the memory card. It even continued to work properly after re-installing it.

      Ivan D.S. said

    Flash doesn't work
    [quote name=”negal24″][quote name=”diego solano”]The flash fails on my samsung galaxy s5mini...even if it is activated it doesn't work. The only way to take the photo with flash is with the charger connected... what can I do about it?..[/quote]

    was it solved?[/quote]
    The same happens to me. I do not know what to do. I already reset to factory settings and nothing...

      Jefferson Paul Espín said

    Crazy touch or screen
    On my Samsung Galaxy S5, only the left touch button is pressed, each time I activate the mobile data, it is as if the touch was crazy. I hope you can give me a solution, thanks.

      Ruben Antonio Gomez said

    RE: Samsung Galaxy S5 Problems and Solutions
    I want to know how to transfer apps from the memory of my j5 to the sd memory card

      Celite said

    Flash does not turn on
    [quote name=”negal24″][quote name=”diego solano”]The flash fails on my samsung galaxy s5mini...even if it is activated it doesn't work. The only way to take the photo with flash is with the charger connected... what can I do about it?..[/quote]

    was it solved?[/quote]
    [quote name=”negal24″][quote name=”diego solano”]The flash fails on my samsung galaxy s5mini...even if it is activated it doesn't work. The only way to take the photo with flash is with the charger connected... what can I do about it?..[/quote]

    was it solved?[/quote]
    The same happens to me. HELP

      Ivan D.S. said

    S5 Flash fails
    The same thing is happening to me about 15 days ago. Additionally, on some computers it is not able to connect to USB. I thought battery or hardware deterioration, but now that I see your reports for the same date…mhmm it could be something from a software update.

      Luis Carlos said

    error inserting sim card
    I don't know what happens, when I turn on the equipment offline it opens everything perfectly, when I turn it off and insert the line in the menu I get an error that says: Turn configuration menu... I get the ok option, I give it and it reappears.

      giovanny said

    my s5 does not block with any type of lock
    My problem is that my samsung does not lock and I have tried all the methods, fingerprint, pin, password and others, but when it comes to locking it, it continues with the option to slide even if it appears that X screen lock is activated, help me please.

      alexis ortiz said

    S5 flash not working
    My samsung galaxy s5 flash fails... even if it is activated it doesn't work. The only way to take the flash photo is with the charger connected... what can I do about it? Please

      alexis ortiz said

    RE: Samsung Galaxy S5 Problems and Solutions
    [quote name=”negal24″][quote name=”diego solano”]The flash fails on my samsung galaxy s5mini...even if it is activated it doesn't work. The only way to take the photo with flash is with the charger connected... what can I do about it?..[/quote]

    was it solved?[/quote]
    [quote name=”negal24″][quote name=”diego solano”]The flash fails on my samsung galaxy s5mini...even if it is activated it doesn't work. The only way to take the photo with flash is with the charger connected... what can I do about it?..[/quote]

    was it solved?[/quote]
    [quote name=”negal24″][quote name=”diego solano”]The flash fails on my samsung galaxy s5mini...even if it is activated it doesn't work. The only way to take the photo with flash is with the charger connected... what can I do about it?..[/quote]

    was it solved?[/quote]
    I have the same problem, friend, did they solve you, how did you do it or not? What I can do ?

      Raymind Posada said

    Battery and charging problem
    Hello, I have a galaxy s5 and when I connect it to the charger, sometimes it does not charge and I have to move the cable. If I connect it to the computer sometimes it doesn't recognize it and the battery drains very quickly. I think the charging pin is damaged but I'm not sure. If so, can this also be the cause of the battery draining fast? Thank you for helping. Greetings

      joseph celin said

    My cell phone s 5 mini gets hot
    Good evening, I've had my cell phone for two years and now it's getting hot, what should I do?

      Juan Felipe said

    My samsun s5 computer gets hot
    my computer has the problem of heating and the screen dries in pause

      fanny ign said

    Samsung
    MY MOBILE, SAMSUNG GALAXY S5, does not work well, it heats excessively and the back has cracked due to this overheating problem. What should I do? Thanks

      miguel angel giménez said

    retired teacher
    The s5 is very good, I made a mistake to rotate it, and then delete that app, when performing this operation, it does not recognize google apps, such as aply, you tube, all those that are from google, if you help me I will appreciate it

      Rachel Ferrer said

    MY S5 SHUT DOWN
    Hello! 3 years ago I have the samsung galaxy s5, and it has always gone quite well but now a while ago it started to be silly, it was super slow, it turned off and on by itself, it stayed hung... so I reset it. And now it's worse. The problem is that it turns off and on by itself, a lot of times, and when it turns on it says that the system does not respond. What can I do?

      negal24 said

    flash does not work
    [quote name=”diego solano”]The flash fails on my samsung galaxy s5mini...even if it is activated it doesn't work. The only way to take the photo with flash is with the charger connected... what can I do about it?..[/quote]

    was it solved?

      Alejandra_SC said

    PROBLEM WITH MY S5 SCREEN
    A month ago I changed the screen on my S5 and it worked fine four days after I changed it, it turned black, nothing can be seen, when you hear when the light turns on and flashes, the messages drop and everything is just the screen.

      Kerstin said

    Hi
    Because my samsun s5 is turning off all of a sudden and I reset it and it continues with the same problem

      jose cortez said

    Samsung galaxy s5 problem
    Hello, I would like to know why my sansung galaxy s5 plain turned on, it was sending a msg and it suddenly turned off. I put it on charge and she didn't want to turn it on, it warms up better. According to what I checked, a friend told me that he burned the card, he wants to know if it is vdd, that is not something else

      Nadia Rojas said

    signal problems
    Dear guys, could you help me? I'm from Ecuador and 20 days ago they brought me a Sansumg S5 from the United States and I have problems with the signal, it's intermittent, I had it checked and they tell me that it's unlocked that everything is fine, that it could be a reception problem. of the antenna.
    Could this be the problem or what is it?
    Thank you very much for your help……

      android said

    RE: Samsung Galaxy S5 Problems and Solutions
    [quote name=”javier armando sanc”]Hello! Half of the screen of my s5 has the problem that when I lower the brightness to the minimum or bring it closer to the minimum it starts to flash in yellow or green lines, but 6 months ago I wet it and water got into it, but the screen problem It started a month and a half ago, is that problem the result of the time I wet it?[/quote]
    As it gets wet and dry, moisture and mold may begin to affect the board connections. It looks like that will be it.

      javier armando sanc said

    screen
    Hello! Half of the screen of my s5 has the problem that when I lower the brightness to the minimum or bring it closer to the minimum it starts to flash in yellow or green lines, but 6 months ago I wet it and water got into it, but the screen problem It started a month and a half ago, is that problem the result of the time I wet it?

      android said

    RE: Samsung Galaxy S5 Problems and Solutions
    [quote name=”Marilu”]I bought it new a month ago and everything was fine until a week ago it started to turn off only while I was talking on the phone and with more than 70% battery. What can it be?[/quote]
    It may be the battery that is defective, try another battery or since it is new, have it tested at the store.

      Marilu said

    It turns off while I'm talking
    I bought it new a month ago, everything was fine until a week ago it started to turn off only while I was talking on the phone and with more than 70% battery. What can be?

      android said

    RE: Samsung Galaxy S5 Problems and Solutions
    [quote name=”geo3000″]Hello I don't know what's going on but my samsung s5 didn't give me any problems but suddenly it turns off by itself and it's understood and I ASE it repeatedly one after another I have to remove the battery and turn it on but it doesn't always work please help me[/quote]
    The battery may be defective, try if you can with another battery, in case it is solved.

      android said

    RE: Samsung Galaxy S5 Problems and Solutions
    [quote name=”Evelyn de la Paz”]My Samsung galaxy s5 has a problem and it is that the screen flickers by itself when in use, the keyboard starts to move and so on most of the time…what is the solution?[/quote]
    You can try resetting to factory mode. If it keeps blinking, the display may be faulty.

      geo3000 said

    my s5 restarts itself
    Hi I don't know what's going on but my samsung s5 didn't give me any problems but suddenly it turns off by itself and it's understood and I ASE it repeatedly one after another I have to remove the battery and turn it on but it doesn't always work please help me

      Evelyn of Peace said

    screen flicker
    My Samsung galaxy s5 has a problem and it is that the screen flickers by itself when in use, the keyboard starts to move and so on most of the time... what is the solution?

      android said

    RE: Samsung Galaxy S5 Problems and Solutions
    [quote name=”Yoana Liz”]Hello!

    I want to know why my cell phone freezes, and to make it react I have to open it and remove the battery. In the last he has done it more than 5 times.

    Previously it didn't happen.

    I look forward to your response and suggestions in this regard.
    Thank you [/ quote]
    Try another battery, in case the problem goes away.

      android said

    RE: Samsung Galaxy S5 Problems and Solutions
    [quote name=”joselo”]Is it normal for the samsung s100 battery to recharge to 5% for more than 12 hours? The charging accessories used are the original ones and the power outlet is fine. What could be the cause of this situation?[/quote]
    It is not normal, the battery may be at the end of its charging cycles, try if you can with another battery.

      joselo said

    battery charge
    Is it normal that the recharge of the battery to 100% of the samsung s5 lasts for more than 12 hours? The charging accessories used are the original ones and the power outlet is fine. What could this situation be due to?

      Yoana Liz said

    My Galaxy s5 freezes
    Hola!

    I want to know why my cell phone freezes, and to make it react I have to open it and remove the battery. In the last he has done it more than 5 times.

    Previously it didn't happen.

    I look forward to your response and suggestions in this regard.
    Thank you

      Mishalvi15 said

    system not responding
    Hello, my samsung mini s5 indicates, PROCESS SYSTEM DOES NOT RESPOND, I remove the battery, I manage to turn it on, it lets me do some things but then the screen turns off and does not turn on anymore. With the days it has gotten worse since now it does not let me enter any application. help

      Elias Jara Arce said

    Query S5
    My Sansung S5 phone is unlocked, but I don't remember the Screen Lock password, it is required to set the password, can you help me?

      Karla A. said

    My s5 won't crash
    My problem is that my samsung does not lock and I have tried all the methods, fingerprint, pin, password and others, but when it comes to locking it it continues with the swipe option even if it appears that X screen lock is activated, help me please.

      Doc said

    my korean S5 can not download and install applications
    well gentlemen my Korean S5 is software 4.4.2 and I bought it used. I try to install and download applications and I can't get enough space. but it doesn't have any app. Any answer or advice please?

      Manuel Fuentes said

    RE: Samsung Galaxy S5 Problems and Solutions
    I HAVE A SANSUM GALAXI S 5, OR PLEASE CHARGE IT FOR AT LEAST AN HOUR THEN WHEN I COME BACK IT DOESN'T TURN ON ANY MORE

      Fabiola Mora Valverd said

    wifi problems
    Hello, I have a Samsung Galaxy S5 of the new edition and it happens to me that I turn on the Wi-Fi and the networks do not appear and it does not connect! I've had the problem for several days and it doesn't fix it.

      jonhdc1208 said

    problem
    It appears on the notification screen every time that some applications were not installed correctly and it restarts... What I have to do

      yina said

    RE: Samsung Galaxy S5 Problems and Solutions
    I have a problem with the samsung s5
    The screen turns off but the equipment is on, just turn on the buttons below this. It happened to me 3 times what can be done?

      xela said

    samsung s5 screen flickers with vertical stripes
    I bought my samsung galaxy s5 and a few days later the screen began to flicker with a little scratching. that happened when I turned it on and when I activated the screen after a lock. I thought it was a lack of update but no because I updated it several times and it was removed at the moment but after a while the error returned... please help

      Erlin said

    The flash of my s5
    Hello friends I need help I have a galaxy s5 but suddenly the flash stopped working when taking photos also when using the flashlight it does not work
    I appreciate your help

      danicruz said

    Solution
    [quote name=”Sausal”]I just updated my Samsung Galaxy S5 Mini with version 5 Lollipot and it's been two days now without access to my contacts, I only have the message “Updating contact list”….it's too much trouble not having the cell in full operation….I request your support to overcome this Samsung error…I await your kind response…
    Thank you. [/ Quote]

    Make a backup of your google contacts.

    Go to :”Settings – Application Manager – All – Contacts” and clear data and cache.

    Also in: “Settings – Application Manager – All – Contacts Storage” delete data and cache.

    Then there in «Contacts Storage» Deactivate and activate again.

    Finally, restart the mobile and sync contacts with Google again.

      Jccs4 said

    Battery and heating
    My s5 turned off and got too hot, the battery dropped abysmally from 100 to 90 in 3 minutes and so on, I looked for solutions with software and I didn't improve at all, I tried to reduce the deep slep and I couldn't either, I made a small investment to buy one new original battery, incredibly, it was fixed immediately so I deduce that part of this type of problem is in the battery now it lasts me more than 12 hours on, fiddling with it moderately and in standby for one day,

      Michael E. said

    samsung s5 crash
    I have a samsung S5 with a year of use, where the use is normal and it could be said that it is of low use. The fault was that it did not turn on from one day to the next. He has no falls, he did not go into the water. it just stopped working. the battery is ok, but it is observed that it does not receive a charge when connected (the connection point is ok, the battery was charged separately and still the phone does not turn on... do you know if this problem has a solution?

      Sausal said

    Update Error
    I just updated my Samsung Galaxy S5 Mini with version 5 Lollipot and I haven't had access to my contacts for two days, I only have the message "Updating contact list"... it's too much trouble not to have the cell in full operation... .I request your support to overcome this Samsung error…I await your kind response…
    Thank you.

      Christian69 said

    RE: Samsung Galaxy S5 Problems and Solutions
    [quote name=”gabiba”]i have problems with my galaxy s5. It turns out that it is restarting me only up to 5 times in half an hour and after it restarts it heats up or stays stuck... what could it be? thank you[/quote]
    Change the battery.
    Almost every time it turns off by itself, it's a battery problem.

      itzas said

    Please help!!!
    Hello! My galaxy s5 turns off all the time, I take out the battery, it turns on by itself and turns off again and so on, I can only turn it on if I connect it to the charger, it doesn't matter if it is fully charged if I don't connect it it keeps turning off and on only. What can I do, please help!

      Fardy Ganan said

    Problems with Galaxy S5 G900m
    Hello good evening, I have several problems with my cell phone and it overheats, even in my pocket, when I press the power button to lock the phone, it doesn't lock, I get messages from messenger, but the notification doesn't sound, With whatsapp I don't get the messages if I don't open the application I charge it to 100 and I disconnect it and the mobile being off the battery drops, it tells me that there was an error loading the S planner widget, when I download something from the play store , it reaches 75% of the download and it stays stuck and the download does not finish, I have already restored it from the factory 4 times and the same thing always happens after a while, which is not the same time of good operation. On one occasion it only had 1% battery, I put it in ultra energy saving and, in no way, it let me go out and I had to format it.
    If someone can help me I would be very grateful

      Marian. said

    Help !!
    My phone was updated and after that I can't put emoticons on contacts... What do I do to fix it?

      Michael Bull said

    Help!
    Hello! I have a samsung S5 mini that I bought in March of this year 2015 and over time it has been presenting me with a problem that continues to give me to this day. The problem is that when I want to use the internet on my cell phone or simply use my cell phone normally and I put my cell phone on a bench or desk, it turns off. It's like if I was walking on the internet and out of nowhere the screen goes black and I have to remove the battery and put it back. I already did the hard reset trick but it still works. I would like to know if there is a solution to this problem because it really bothers me a lot! Greetings.

      monica said

    Help
    My phone turns on by itself every moment and when I want to turn it off with the power button but it doesn't work I have to remove the dick to make it work again but then the same thing happens.

      Anyelis Salazar said

    Does not have image stabilizer
    Hello, I don't know if this is a problem that my S5 G900h has, I'll explain it to you; He does not have an image stabilizer, I only see him as similar to that (Video Stabilizer) Less than a month ago I made a comment here where I commented on the flaws that my previous s5 Elt 4g presented and he did not have an image stabilizer either /: But iwual I took it to the place where I bought it because it did not only present that problem but others when and they left it there to check it at the samsung when I went there the 15 working days they did not have an answer and they gave me another equipment that is no longer 4G if not normal An s5 G900h but this one doesn't have (Image Stabilizer) TELL ME IT'S A PROBLEM THAT IT DOESN'T HAVE AN IMAGE STABILIZER OH NO? please help me

      gabrielapch said

    it crashes when i use the flash
    My galaxy s5 crashes when i take photos with flash :/
    Focus, and when taking the picture, the screen goes black, it turns off. If I press the power button it doesn't turn on so I have to take the battery out and put it back in for it to turn on. After that it works normal.

      Anyelis said

    Does not have image stabilizer
    My s5 hasn't even been used for a month and it shows problems in the camera, it doesn't focus the photos well and therefore it blurs them BUT I REALIZED that I don't have an image stabilizer and I don't know how to do it, also sometimes when I use the sensor .to measure stress or heart rate it stays stuck and then turns off THAT HAPPENS sometimes? Can someone tell me what he has please

      layleth maria perez said

    problems with s5
    Hello, I want to tell you that my s5 turned off and the yellow screen was placed on it and it restarts every little while and it gets stuck to write, please tell me what it is, thanks

      bean said

    change language
    After resetting my S5 I can not return to the Spanish language, since it does not appear in the list, I am not root. there's a solution? Thank you

      gabiba said

    reboot
    I have problems with my galaxy s5. It turns out that it is restarting me only up to 5 times in half an hour and after it restarts it heats up or stays stuck... what could it be? Thank you

      1v4ncastellanos said

    My s5 didn't work
    My phone was locked or frozen after having entered the internet to any page. After it was blocked I had to restart it and sometimes even take out the battery so that it would grab the touch. Just clear touchwiz data and problem solved.

      Mario1962 said

    flash blocked
    After several months without problems, yesterday I put the phone to charge and the flash came on and there was no way to turn it off. What's more... my mobile has turned off due to lack of battery but the flash is still on

      Alejandro Ibarra 22 said

    camera problem
    Hello, I have a problem with the configuration of the camera, it appears to me without having a configuration, for example, in a very common way that it should have and I can't find a way to solve or update! I hope someone can tell me what to do, thanks

      Dayana said

    s5 mini
    look I have my samsung s5 mini brand new for about two weeks the bad thing is that I bought it online. well what happens is that from one moment to another I started to blink for example, when I write toy for the best and the keyboard disappears and it appears again blinks or whatever I do. My cell phone came with a rear gift shell but it's Samsung now I tried removing it and it doesn't blink I think it's the shell so I'm not going to try it again

      Celeste's said

    Samsung s5
    My software was updated by itself and with that update things appeared that I don't like, such as the whatsap msg that they send me, the sender is seen on the screen (which is very good) and the issue, how can I remove it? How can I return to the factory software? I already restored it but the problem continues. I hope you can help me. Greetings

      frieza27 said

    Fingerprint reader stuck
    I updated the rom to a custom one for an s5 duo (g900FD) but I still have the same problem when trying to unlock it with my fingerprint, and it gets stuck (the triangle that points to the home button on the lock screen does not flash) and for more than swipe you can not unlock.

    Suggestions?

      friendly said

    S5 failure
    I just bought my s5 the terminal gets very hot and the camera goes black after taking it three times to the sat the phone is still the same I contact samsung and they tell me that they have to take it to repair it after three months since I bought it They do not find the solution, it is clear that I already know a brand that I will not buy a fortune again and they do not find the solution and change the terminal nothing at all

      after said

    s5 galaxy
    Pressing the back cover lightly turns off the screen and only the bottom buttons turn on and the sounds are heard, after removing the battery it is solved but there is no way to press the back, does anyone know what the fault could be?

      Fernando74 said

    It turns off by itself
    Well about 4 months ago I got a Samsung s5 I hadn't had any problems with it up to 9 days ago, it's starting to pay out of nowhere trap to turn it on with the button and it doesn't turn on, I need to remove the battery and put it back in and it turns on normal for about 7 min. and it does the same thing again, the strange thing is that I check the battery and it is at 20% charge, what solution do you recommend for my problem? .

      friendly said

    s5 problems
    I have an s5 which from the first day heats up and when this happens the camera fails, it tells you that the application has stopped and does not respond after taking it three times to the sat and changing it, I don't know how many things the terminal is still the same, I let you know from att to the samsung customer and after some time they tell me that if I want they can take it away to be able to repair it but here in Madrid the sat don't know or don't want to repair it, I mean it's the last samsung terminal that I've acquired after 13 years used by almost everyone The devices of this brand for a problem that I have are unable to solve it or give me a new terminal, they prefer to lose customers, they must have plenty of them, so I encourage them to close doors little by little

      grxon said

    It leaves some internet pages
    In my galaxy s5 when I enter some internet pages redirected from facebook to read an article, it manages to enter but after the page finishes loading it just leaves the page. The problem is only with some pages not with all

      carlos chan said

    problem with lillipop
    My galaxy s5 phone tells me that I must close the cover and the microphone well as it disconnects every moment since I updated the android version

      Tono9914 said

    Help!!!!
    Hey help me my galaxy s5 marks that it has the headphones without having them on and I tried to turn it on and off, restart it and remove everything and still it does not pull
    This happens after doing a watertest

      marisol ali said

    RE: Samsung Galaxy S5 Problems and Solutions
    I have a samsung galaxy s5 but my mobile network went away and I can't make or receive calls. What I can do

      Carlos Hidalgo said

    S5 with big problems.
    I bought my S5 last September 2014 and a month after having it it turned off by itself, I sent it 5 times to Samsung's technical service and the same thing always happens, it's fine for a while and then it turns off by itself. I don't know what to do because they always say that it is repaired and obviously it is not, with the inconvenience that this entails of losing information and not being able to use my s5.

      leidlor said

    footprint
    hello, my s5 does not work the fingerprint sensor when I try to use it I get an error sign in the fingerprint sensor if this message continues to appear, restart your computer, I already did it many times and it still does not work.

      Tahiel said

    Problem with my cell phone
    Hello, I have a problem on my cell phone since I updated it, it does not let me use the s view window (I have the original one), what do I do?

      jose alvarado said

    problem with my galaxy s5
    My Galaxy S5 got a message to update the software, when I accepted after a while the different main screen came out with big icons, the applications are the same and with some icons that are with the + sign, when I formatted it so that it comes out as factory, I did it on several occasions it comes out the same, what can I do so that the true factory software comes out?

      Carlos Ramirez said

    problem with update
    My Samsung S5 has just been updated with the new version of Android but now the cell phone turns on the screen every time I pass my hand in front of the camera, so every so often if I take it out of the bag or detect any change in the light turns on the screen, how can I remove that option, I've already tried and I can't find it, if someone knows how to solve it. Thank you very much

      zayra said

    screen turns off
    Hi, my s5 turns off the screen and pressed the home button in the center and it doesn't turn on the screen only the two keys below and after a while it turns back on alone or it freezes help I want to cry because I haven't dropped anything and he's only 3 months old

      Fede88 said

    problem with mail application
    Hello, I have a galaxy s5 mini and recently I discovered that in the "Mail" application when I forward an email from the "Sent" folder it only sends the last message and not the previous ones, this causes me problems at work since I cannot forward conversations but my last answer is sent. I was looking for configurations and I can't find the problem, I tried both my work account and my personal email and the same thing happens, in the company where I work there is another person with the same phone and the same thing happens. Anyone know what can it be? How to solve it? happened to someone?
    From already thank you very much.

      cristhian7 said

    overheating
    Hi, my Samsung s5 sometimes gets very hot and sometimes don't help me xfa usually after 20 or 25 minutes of continuous use

      Magui said

    no signal
    Hello! I hope you can help me, I have had my galaxy s3 for 5 months, it is unlocked, I had not had any problems until today when the no signal symbol appears, I cannot make or receive calls, well how without a signal? What I can do? I already turned it off, I removed the battery, the chip, nothing, I haven't been able to solve my problem, please help!!

      Rebecca said

    Appalling
    Change my s3 mini for an s5 and it turns out that it gets hotter, and it also lasts up to 5 hours charging. How frustrating to buy an expensive phone only to have it end up being like a ducky brand or worse.

      Holly said

    Error
    Hello!! I have constant problems with my S5 and it is that I always get an error that says CONTACT HAS STOPPED, there is no other option but to accept it, on the other hand the screen that is displayed once the cell phone is disconnected from its charger that indicates that The slot must be sealed well, it appears every time I unlock the cell phone, the truth is something that bores..
    I want a solution please...

      aleh said

    GalaxyS5Mini
    My galaxy s5mini every time they call me the flash stays on I have that notification activated but it stays on what do I do?

      christian sherry said

    galaxy s5
    I have a problem with my samsung galaxy s5 I turn it on but when it starts it stays totally stuck I turn it off and turn it on
    and the same thing happens

      Dan H. said

    Screen
    How can you prevent it from returning to the main screen after unlocking the screen pattern?
    Example I am on WhatsApp and I have to lock my screen and when I want to go back to see what I was seeing. it returns me to the main screen
    it's an S4

    regards

      frieze andrey said

    help me
    why my galaxy s5 sm-g900h turns off when
    I call and I hear music, can I do something about it???

      john medina said

    I can't use my cell phone to share wifi
    I have the g900v version it does not allow me to share wifi I get an error that says SPG has stopped

      raul gorena said

    problem getting wet
    Yesterday I went to the beach and my galaxy s5 mini fell into the water but it did not submerge completely, only a few drops of water fell on it and the lid was well sealed, I returned to the hotel and when I charged it it did not charge, I said I am the charger and I kept trying with about 3 or 4 more chargers and nothing only charged while I had the phone turned off and it came out that I had some headphones connected and I dried the wet area well and it took off for now and it charges without having to be turned off but too slow

      android said

    RE: Samsung Galaxy S5 Problems and Solutions
    [quote name=”Sonia Mp”]Good morning,
    This morning is the second time this has happened to me:
    I use my Samsung s5 as an alarm clock, putting it in airplane mode.
    But this morning and for the second time, it has NOT rang. So that you understand me, it has turned off without turning off. After hitting all the buttons several times: »she has woken up» the same way I left it: in airplane mode. She didn't even ask me for the security pin.
    I think this is happening to me since the last update, but I'm not sure.
    what could it be?[/quote]
    It may be a failure of the last update... if it has more failures, the next thing to do is to restore it to factory mode so that everything is recalibrated with the new version.

      android said

    RE: Samsung Galaxy S5 Problems and Solutions
    [quote name=”eddier de leon”]Hello, good…. I have updated the software of my Samsung S5 to the latest version 5.0 and what I have noticed is that the battery discharges very quickly… before it lasted me all day… now it doesn't even reach lunchtime.[/quote]
    Hmmm in that case, resetting to factory mode with the new version is the way to start over with the new version and recalibrate the battery. At least that's what Samsung suggests.

      android said

    RE: Samsung Galaxy S5 Problems and Solutions
    [quote name=”nathalysilva”]I have a problem with my Korean s5 phone and it is that for a few days I have turned off the data signal and now for nothing in the world does it turn them back on, how can I fix it?[/quote]
    I don't know if you will have to reconfigure the apn for data. In any case, if it is under warranty, try the technical service or store first.

      android said

    RE: Samsung Galaxy S5 Problems and Solutions
    [quote name=”Nicolas_3007″]Hello, a while ago the lock/power button stopped working. It happens to me that I can't turn it off or on until I take out the battery. When I have it on I can't lock it. What can it be?[/quote]
    The solution is to change the power button, see if you can do it using the warranty. At least it won't cost you anything.

      yormara said

    it turns me off
    The phone crashes and I have to remove the battery for it to react again, although it takes a long time to do so,

      sonia mp said

    phone failure
    Good morning,
    This morning is the second time this has happened to me:
    I use my Samsung s5 as an alarm clock, putting it in airplane mode.
    But this morning and for the second time, it has NOT rang. So that you understand me, it has turned off without turning off. After hitting all the buttons several times: »she has woken up» the same way I left it: in airplane mode. She didn't even ask me for the security pin.
    I think this is happening to me since the last update, but I'm not sure.
    it can be?

      eddie de leon said

    independent
    Hi there …. I have updated the software of my Samsung S5 to the latest version 5.0 and what I have noticed is that the battery discharges very quickly… before it lasted all day… now it doesn't even reach lunchtime.

      nathalysilva said

    s5 korean
    I present a failure with my Korean s5 phone and it is that for a few days I turned off the data signal and now for nothing in the world does it turn them back on, how can I fix it?

      Nicholas_3007 said

    the lock button does not work
    Hello, a while ago the lock/power button stopped working. It happens to me that I can't turn it off or on until I take out the battery. When I have it on I can't lock it. What can be?

      android said

    RE: Samsung Galaxy S5 Problems and Solutions
    [quote name=”Maggie”]The last update has caused my Samsung S5 to disconnect and connect to wifi every time, in addition to the battery overheating without even using it and it discharges faster than normal, before the battery It lasted much longer, now without doing anything it discharges in an hour. All this problem occurs to me, since the last update was installed, please indicate how to solve it.

    Thank you [/ quote]
    After a major update, a solution to some problems is to reset to factory mode with the new version, although you already know that everything in the internal memory of the mobile is lost.

      android said

    RE: Samsung Galaxy S5 Problems and Solutions
    [quote name=”Miguel Rojas”] I've had a problem for a few days I've done everything and now it doesn't connect to the Wi-Fi I don't know what to do I want someone who knows about this to help me thanks[/quote]
    You can see if resetting data fixes it.

      android said

    RE: Samsung Galaxy S5 Problems and Solutions
    [quote name = »hector lopez»]Since he updated to the latest version, the applications begin to fail, especially the contact one on the samsung galaxy s5[/quote]
    You can try to reset data to factory mode, it may be solved.

      hector lopez said

    the application stops
    Since you updated to the latest version, the applications begin to fail, especially the contact one on the samsung galaxy s5.

      Miguel Rojas said

    i cant connect my s5 mini to wifi
    I have a problem for a few days I have done everything and now it does not connect to the wifi I do not know what to do I want someone who knows about this to help me thanks

      Maggie said

    Bad update
    The last update has caused my Samsung S5 to disconnect and connect to Wi-Fi at all times, in addition to the fact that the battery overheats without even using it and it discharges faster than normal, before the battery lasted much longer, now without do nothing i download in an hour. All this problem occurs to me, since the last update was installed, please indicate how to solve it.

    Thank you

      Emily3003 said

    new update 5.0
    Since I updated the phone to Android 5.0, every time it is unlocked, the back cover warning appears, I would like to know if anyone else found this problem and how to solve it, thanks 😀

      the s5 chimbo said

    RE: Samsung Galaxy S5 Problems and Solutions
    The s5 doesn't work that's why it's even lower in price the note 3 is more expensive I had a white s5 not long ago new and suddenly it turned off just like that and I didn't pay attention to it I had to take out the battery then I started more often they told me that I sold it because in the end it won't turn me on anymore that's because of overheating and the plate burns so I published it through the free market and changed it for a note 3 and that's it holy remedy it doesn't give me problems nor does it overheat like that Let them think about it, come on, do not get carried away, because it is waterproof and a 16mpx camera and a fingerprint detector, that is a fiasgo, the camera does not show any difference from the 13-megapixel camera, the fingerprint sensor is not chaired, you have to pass your finger several kisses and it of the water it has happened to many that the auircular stops working

      Sergio Russo said

    RE: Samsung Galaxy S5 Problems and Solutions
    My Samsung S5 mini duos does not accept generic charger, for car or external batteries

      Stephanie Espinoza said

    crashing problems
    I need help my cel, when it enters sleep mode or when it is automatically blocked, it restarts…..
    What can I do? [quote name=”yairon rincon”]I am using the computer, reading a file and it turns off without warning. Or am I just browsing the menu and it turns off before entering an application[/quote]

      laureta said

    it freezes
    My S5 freezes for no reason. In addition, the videos do not play continuously, they pause every 2 or 3 seconds. and it doesn't advance until you hit play again.

      alexander bratu said

    s5 galaxy
    Hello everyone, I have the galaxy s5 and everything worked fine for me. Until this week when I started to restart alone. And now every tap I give it with my finger somewhere on the side restarts. Each more abrupt move also resets. I don't know what to do. Please if anyone knows I hope some advice

      patricio0319 said

    odontologist
    Hello, how are you, I would like you to guide me on what I can do with my galaxy s5 phone, the screen did not break and the touch screen works correctly, but when I press it, the image is not lost and it remains black or sometimes turns yellow, what can I do? I do not want to change the screen or if it is necessary ?????

      octavio nigoevic said

    it does not sound
    Dear my cel I let it ring when they call me and it doesn't notify wasap. Try checking volume and mode. But everything is fine, in fact I put the music and it sounds without problem.
    when raising the volume from the side key it does not sound like before when raising or lowering.
    Can you help me.?

      nolvia ruth oaks c said

    Numbers can no longer be added to the rejected list
    I updated my galaxy s5 with the latest software version a few days ago and when I want to add a contact to the reject list it is added, but calls and messages always come in and they are no longer blocked... and this is annoying. I hope you answer me please

      Yairon Rincon said

    it reboots
    I am using the equipment, reading some file and it turns off without warning. Or am I just browsing the menu and it turns off before entering an application?

      Daniela Avila 98 said

    My s5 does not work without the charger
    [quote name=”Daniela Avila 98″]My cell phone is more or less 2 months old and a few days ago it turned off and it didn't turn on anymore. I turned it on & well it turned on until the announcement of Galaxy S5 & it turns off & comes back & turns on by itself, & turns off & turns on successively, I discovered that it only starts normally, connecting it to the charger. But it's very annoying, since it's almost new & I can't use it freely, only connected. It makes a lot of anger. Please help me!

      allan rosales said

    my ese s5 boot signal
    I just wanted to know why my s5 boots the signal it doesn't get me calls or text msg but if the mobile data bank continues to work I don't know if it's some configuration because it's released and it was working fine and it doesn't have the imei report if anyone knows how to solve this problem please send me the information to my msn that is my doubt

      andersson said

    galaxy
    my galaxy s5 only turns on if i connect my cell phone with the charger to the current if i disconnect it it turns off what could be the problem?

      Daniela Avila 98 said

    My S5 Mini won't turn on without the charger
    My cel is more or less 2 months long & a few days ago it turned off & it didn't turn on anymore. I turned it on & well it turned on until the announcement of Galaxy S5 & it turns off & comes back & turns on by itself, & turns off & turns on successively, I discovered that it only starts normally, connecting it to the charger. But it's very annoying, since it's almost new & I can't use it freely, only connected. It makes a lot of anger. Please help me!

      Luis Yuman said

    problem on the screen when finishing loading
    Good afternoon, my question is the following: when I finish loading the screen, it stays on and gives many colors like a rainbow, it will be normal, I await your answer, thanks

      crisquiro said

    Samsung galaxy s5
    Well, in December I bought the galaxy s5 I have already had to update the software and since I did it my mobile fails a lot. The first thing I get every two by three your contacts have stopped. Then when there will be an application it stays blank and does not open and other times it gets stuck and I can't even write or even close the applications. Can someone tell me what I can do? Especially with his contacts has stopped. Thanks

      DINORAH VILLA said

    problem
    Hello. My Samsung Galaxy 5 mini is only a month old. It turns off and then can't turn on, only when the battery is removed and put back in. what defect is that? it has a solution?

      ricardo_ps said

    s5 mini camera error
    I had the problem of the camera error of my s5 mini, I saw in a forum the procedure of force closing, deleting data, deleting cache, restarting... and nothing, in the last attempt I added the one to remove the battery, put it in, turn on the equipment and open camera app and voila! it worked again.

      wendy lisselot brea said

    information
    I have the galaxy s5, I bought it in Dec. 14, and when taking photos it discharged at once, I changed the battery, now in February it started doing the same thing I thought it was the battery and I changed it, but this one is not 3 days old, and since I took a photo the power goes off device, but if I take the photos with the cell phone charging from the current it does not turn off.
    What can happen to my cell phone?
    Thank you.

      susanaruiz said

    stop
    Hello, my samsung S5 stops and a sign says Samsung has stopped, why is this happening? What is the solution?

      Pao-gmz said

    Unlock
    Hello, I have my s5 dead for almost 2 months and just today I wanted to put a security means when unlocking it, I put my fingerprint on it and when trying to unlock it it simply does not appear and continues without a security measure, try with the other means and He doesn't grab them either, help I don't know what to do: c

      Foxes said

    volume and headphone problem
    My samsung s5 won't turn down the volume like it normally should.
    I want to connect it to a speaker or headphones and it does not accept it. I WOULD LIKE SOME SOLUTION

      fenti said

    Don't turn on!!
    Help please buy a second-hand galaxy s5 (it's new) and everything was fine until I inserted the chip a few hours later a message appeared that said there is no and applications something like that and it turned off, I try to turn it on and the logo of andrio and says makertek (something like that) and from there "Androi" appears and that's how it stays... I don't know if the cell phone has been stolen and the owner reported it as stolen. Is there no solution? Help me please!!!

      Fernando GP said

    Problem with screen rotation.
    Hello friends, good afternoon! I have had the Galaxy S5 since mid-August and everything has been perfect until now. Without knowing exactly why the screen rotation stopped working from one day to the next, at first when I saw that this was happening, I restarted the mobile and It worked fine until it stopped working, but the next day it didn't even restart, and it's a bit cumbersome when taking pictures.

    I have tried to activate and deactivate the screen rotation option, restart the mobile etc, and since I don't know what to do, I decided to tell you about it in case you could help me, or I restore the factory values ​​by resetting it, or I have to take it to be repaired …. I have also observed that programs such as “S Health”, the pedometer and even the heart rate have stopped working, but the mobile did not receive any blow or anything like that and the truth is that I do not know what to do anymore….

    Well, I hope you can help me, greetings and thanks!

      jose s5 dominates said

    wifi problem
    Hello, I had a small problem with the Wi-Fi of my s5 a few days ago I stopped looking for Wi-Fi networks now I don't know what to do I took it to the technician ... and I formatted my cell phone but even so my s5 doesn't search for networks maybe someone who has a solution for this problem please help me…………

      only said

    I don't know what my alternate password is
    Try when I see movie Ford in the digital password with the fingerprint and I had to put an alternative password I don't remember it anymore what can I do to put the fingerprint password

      jorge124 said

    RE: Samsung Galaxy S5 Problems and Solutions
    [quote name=”Valeria S.»][quote name=”Jaime lopez”]On the lock screen, it only appears as an alternative password option, not the fingerprint, how can I make it generate this option, I don't remember the password .[/quote]

    Does this have a solution or is it just a factory reset?[/quote]

    NO NO I kept trying until I gave you the option to enter the email password I had the same problem and I entered the gmail password and enabled it, greetings

      BALTAZAR RAMIREZ VEL said

    galaxys5
    phone storage not working well

      BALTAZAR RAMIREZ VEL said

    RE: Samsung Galaxy S5 Problems and Solutions
    I have a sansung s5 model sm 900 the problem is the internal memory it says that it has 16gb I only install two or three applications and then it tells me insufficient memory what can I do the same thing happens with the camera

      Johnny Fernandez said

    I have battery charging problems.
    My s5 phone starts charging and after a while it gives an error. After a while it starts and stops again. The charge never reaches 100%. What can be.

      deterioration said

    samsung galaxy mini s5
    I want to know why when I download a game or application I get an ERROR AND THE DOWNLOAD STOPS how do I fix it…. and when I install a game called (WWE IMMORTALS) IT OPENS ME AND THEN IT CLOSES WHY?

      maycol said

    3g to 4g lte
    My question is if the samsung galaxy s5 3g version will have an update or something so that I can navigate with 4g lte see if you can help me with that

      butter said

    RE: Samsung Galaxy S5 Problems and Solutions
    [quote name=”Melyssa Dguez”]I submerged my s5 in the water and it stopped working even though I closed the lids well, I took it to repair since that is not covered by the guarantee, but now that they gave it to me it turns off Every once in a while, they told me it was the battery but I don't trust it, could it be that something is wrong inside?[/quote]
    It may have gone wrong internally, in any case, to rule out that it is the battery, if you have a friend or someone with the same mobile, try another battery, if it continues the same you know that the problem is internal, if not, it is the battery 😉

      melyssa dguez said

    I dipped
    I submerged my s5 in the water and it stopped working even though I closed the lids well, I took it to repair since that is not covered by the guarantee, but now that they gave it to me it turns off every so often, they told me it was the battery but I don't trust it, could it be that something is wrong inside?

      oscar moreno said

    galaxy s6
    [quote name=”Valeria S.»][quote name=”Jaime lopez”]On the lock screen, it only appears as an alternative password option, not the fingerprint, how can I make it generate this option, I don't remember the password .[/quote]

    Does this have a solution or is it just a factory reset?[/quote]

      Jorge Mayorga said

    front camera bug
    I have a problem a few days ago, the front camera has the lens semi-closed, this causes the image to not be seen completely, how could I correct this?
    regards

      android said

    RE: Samsung Galaxy S5 Problems and Solutions
    [quote name=”marianni”]When I take a photo the phone turns off. samsung s5 with only 2 days of use. It did it the moment I turned it on and then on another 4 or 0 occasions, what do I do, I return it for the guarantee[/quote]
    With that problem, make use of the guarantee yes or yes.

      marianni said

    photos
    When I take a photo the phone turns off. samsung s5 with only 2 days of use. It did it at the moment I turned it on and then on another 4 or 0 occasions, what do I do, I return it for the guarantee

      philip perez said

    my fingerprint fails
    when I want to occupy the fingerprint it tells me that if the message is repeated to restart the phone. I did it and even reset it from the factory but I don't know what happens with the water without working any idea or solution please

      David Lopez said

    fingerprint error
    My problem is the following:
    I was registering the fingerprints and the recovery password and it gave an error and told me that if that error came up again, I should restart. I restarted and the problem is that there is a fingerprint registered with its corresponding passwords, but it does not detect my finger or my password. The problem is that this system is not active. that is, if I try to activate the fingerprint lock, it asks for the fingerprint, it does not recognize it, it asks for the password, it does not recognize it and I cannot activate the fingerprint lock, but I cannot delete the recorded fingerprint or the password either. It looks like I have to wipe the entire system, but I'm too lazy to do that. the version i have of android is 5.0
    any ideas? Thank you!

      Valerie S. said

    only alternative password S5
    [quote name=”Jaime lopez”]On the lock screen, it only appears as an alternative password option, not the fingerprint, how can I make it generate this option, I don't remember the password.[/quote]

    Does this have a solution or is it just a factory reset?

      josekal said

    submerge
    good I submerged the samsung s5 mini for some photos and then I put it to charge it does not want to charge because

      JFGC said

    lower cap
    [quote name=”maria perez”]The lower charger cover of my s5 came off. I think it was a factory fault because I treated it very well, I was very careful in everything and the cap came off.[/quote]
    Is that fixed?

      John Garcia sinning said

    Music player problems
    Hello good. I have problems with the music player. I get. The music has stopped and they don't open it. What can I do to solve it. Thanks

      animo said

    games
    I bought s5 mini and everything was fine, the only problem is that it doesn't recognize the games, the rest works great... greetings from Ecuador... 🙂

      antonio soria said

    samsung s5 bugs
    I find it ridiculous that this phone turns itself off and I have to take the battery out and put it back in to turn it on. The phone is only two months old, I bought it free.
    It is the first of this brand and the last, next time I buy the apple one. This doesn't happen to me again.

      jaime lopez said

    alternative password
    On the lock screen, it only appears as an alternative password option, not the fingerprint, how can I make it generate this option, I do not remember the password.

      diego solano said

    flash does not work
    My samsung galaxy s5mini flash fails... even if it is activated it doesn't work. The only way to take the flash photo is with the charger connected... what can I do about it?

      aNGLES said

    overheating
    I have a question, I recently bought the equipment and when I charged it for about 4 hours at night, it overheated, does anyone know why? Thanks…

      Maria Perez said

    charger cover
    The lower charger cover of my s5 came off. I think it was a factory fault because I treated it very well, I was very careful in everything and the cap came off.

      anaysamuel said

    fingerprint failure
    My s5 says that an error has occurred with the fingerprint sensor, if it persists, restart it. I would like to know if my equipment could suffer sudden death due to this failure. And it's no longer under warranty.

      natgayver said

    s5 multiple failures
    1 se over heating
    2 screen lock
    3 the screen turns on and off by itself
    4 in run you start showing the messages jumping from one to the other without doing anything

      Geraldine Cordova said

    I can not call
    Friends of the networks I haven't even had a month with my phone and first it turned off now I can't call it's crazy. It is a samsung galaxy 5. It is not what I expected

      Gio Car said

    S5 hearing aid
    Hello friends, I have an s5 and everyone I talk to on the cell phone doesn't hear me well, as if there was a problem with the hearing aid.

      katrip said

    Capless
    I have an S5 mini that does not have the charger cover, the bottom part, what happens if it does not have that?

      katrip said

    problems loading
    I put my S5 mini to charge and sometimes it doesn't charge it, it shows that it charges, but the battery decreases and I have to disconnect it and reconnect it to make it work if it isn't charging, but always almost the first time I connect it it doesn't charge

      mirabot said

    Black screen during calls
    Hello everyone, lately, when I make or receive a call from my Galaxy s 5 mini the screen goes black, even if I don't have the mobile near my ear, and for the screen to come back on I have to press the home button. I understand that in previous models there was an option that consisted of enabling or disabling the screen to turn off during calls, but after having tried for several days in the settings menu I have not been able to find a way to disable this option that although it saves a lot of battery, it prevents me from seeing information about the call or dialing new numbers in an agile way.

    I thank those who can help me.

    regards

      Jaime50012 said

    Battery
    It lasts very little, sometimes it does not even reach 3 hours using it and it has happened to me that from being at 75, 50 or 25% it goes to 0 directly.

      android said

    RE: Samsung Galaxy S5 Problems and Solutions
    [quote name=”paco57″]From the first week of use when going back
    of a program, the screen goes black, even when the phone is working.
    It is sent to Samsung for repair and they return it to me with another screen and the same thing continues. Does anyone know how to fix it?[/quote]
    Well, it is to give a prize to samsung, return it with the screen changed and same problem…. According to what I have read, it may be a factory problem, I would take it to the store or the SAT.

      android said

    RE: Samsung Galaxy S5 Problems and Solutions
    [quote name=”tito ariel”] my charger cover (the small one at the bottom) broke quickly, can it be repaired? or is it a device failure? because I was always careful with it when opening it. Now all the time I'm afraid of losing her[/quote]
    If you forced it, it may not be a factory fault. Anyway, you can take it to the store and see if it happens in others.

      paco57 said

    dark screen
    From the first week of use when rolling back
    of a program, the screen goes black, even when the phone is working.
    It is sent to Samsung for repair and they return it to me with another screen and the same thing continues. does anyone know how to fix it?

      uncle ariel said

    charging pin
    The charger cover (the small one at the bottom) broke quickly, can it be repaired? or is it a device failure? because I was always careful with it when opening it. Now all the time I'm afraid of losing her

      android said

    RE: Samsung Galaxy S5 Problems and Solutions
    [quote name=”Jhonatan gonzales”]First it overheats, second it restarts by itself… the fingerprint sensor the sensor to measure pulse and problems with hoogleplay to download does not download neither heavy nor light applications[/quote]
    That mobile must be changed, I would take it to the Samsung store or SAT.

      Jonathan Gonzales said

    problem
    First it overheats second it restarts itself... the fingerprint sensor the sensor to measure pulse and problems with hoogleplay to download it does not download neither heavy applications nor light applications

      android said

    RE: Samsung Galaxy S5 Problems and Solutions
    [quote name=”guissis”]It really is a pity that such large companies continue to have problems with their updates, and on a previous occasion they released an update disk for the s4 and the only thing it did was ruin the phones, decreasing the battery life and causing a Excessive overheating now they released another one for the s5 the truth is I don't know whether to update it I don't trust the updates anymore I'm afraid it will be ruined again as it happened with my s4[/quote]
    Normally the updates solve problems of previous versions, but you're right, sometimes they mess up a bit of versions that are stable, anyway, if you do well with that version, I was hoping to see comments from people who have passed to the new version . So you are safe.

      android said

    RE: Samsung Galaxy S5 Problems and Solutions
    [quote name=”daviddgonzaleeez”]Good afternoon:
    I downloaded the latest version to my galaxy s5 and since then it has had a series of problems such as only the S voice being activated, the songs being changed or windows opening by themselves and I have to lock and unlock it so that it returns to its normality that I can do? Thank you[/quote]
    Hmmm I can't think of anything else but to restore data to factory mode and see if it is solved by doing it with the new version, if it doesn't improve, it's time to go to the SAT.

      android said

    RE: Samsung Galaxy S5 Problems and Solutions
    [quote name=”floresrfe”]Hello, I have had the galaxy S5 for a couple of weeks and it has turned off twice already, and I have to remove and put the battery back in to turn it back on.

    thanks in advance![/quote]
    If you have been with the mobile for so little time and it already has that problem, I would take it to the store or the SAT, technical service, it looks like it has internal problems, be it battery or plate.

      guisis said

    s5
    It really is a shame that such large companies continue to have problems with their updates, and on a previous occasion they released an update disk for the s4 and the only thing it did was ruin the phones, decreasing the battery life and causing excessive overheating, now they released another one for the s5 I really don't know whether to update it I don't trust updates anymore I'm afraid it will be ruined again as it happened with my s4

      davidgonzaleeez said

    s5 problems
    Good afternoon:
    I downloaded the latest version to my galaxy s5 and since then it has had a series of problems such as only the S voice being activated, the songs being changed or windows opening on their own and I have to lock and unlock it so that it returns to its normality that I can do? Thanks

      floresrfe said

    cel turns off by itself
    Hello, I have the galaxy S5 a couple of weeks ago and it has turned off twice already, and I have to remove and put the battery back in to turn it back on.

    thanks in advance!

      butter said

    RE: Samsung Galaxy S5 Problems and Solutions
    [quote name=”Claudia23″]I was using my cell phone and I was going to take a photo and from one moment to the next the option to press doesn't come up on the camera, nothing comes up and when I turn it back it doesn't work and I don't know what It could have happened to him because I haven't done anything and on top of that now every two times three he gets caught[/quote]
    Try to update to the latest android version. If it does not improve, the battery may not be good or, failing that, the screen, I would take it to a technical service or store.

      android said

    RE: Samsung Galaxy S5 Problems and Solutions
    [quote name=”Salvador Hernandez”]Thank you for your attention, I hope you can solve my problem, my GalaxyS5 tells me that the memory is full and I have almost nothing extra, I have an empty SD installed on it, how do I change and leave the memory free? memory of my Samsung?
    I thank you. Salvador.[/quote]
    Reset to factory mode in case there is any wrong value or configuration.

      davidfelipe said

    fail sam,sung galaxy
    Well, it happens that sometimes my galaxy s5 device restarts from one moment to another for no reason and at any time and well, I still haven't seen if there are firmware updates

      Claudia23 said

    I don't know what's wrong with my S5
    I was using my cell phone and I was going to take a picture and from one moment to another the option to press doesn't come up on the camera, nothing comes up and when I turn it back it doesn't work and I don't know what could have happened to it because I haven't nothing and on top of that now every two times three he gets caught

      Salvador Hernandez said

    Memory problems
    Thank you for your attention, I hope you can solve my problem, my GalaxyS5 tells me that the memory is full and I have almost nothing extra, I have an empty SD installed in it, how do I change and leave the memory of my Samsung free?
    I thank you. Salvador.

      android said

    RE: Samsung Galaxy S5 Problems and Solutions
    [quote name=”maki”]I also have many problems, especially when I use the music app, it gets very hot and when I use the Internet on mobile data. .. to lower its temperature I have to turn it off and wait…[/quote]
    Try to update it to the latest android version available with samsung kies. If not, you can consult with samsung customer service.

      android said

    RE: Samsung Galaxy S5 Problems and Solutions
    [quote name=”Nehemias”]The problem I have is that my phone overheats and even the battery has started to last less than when I bought it[/quote]

    Try to update it to the latest android version available. If not, you can consult with samsung customer service.

      android said

    RE: Samsung Galaxy S5 Problems and Solutions
    [quote name=”felipe1234″]I do not regret having bought this equipment, it has very outstanding things, but it also has defects, such as the footprint that is rubbish, as well as I began to notice that the equipment heats up a lot and without requiring it [/quote]
    It could be the battery that is defective or
    try to update it to the latest android version available. If not, you can consult with samsung customer service.

      android said

    RE: Samsung Galaxy S5 Problems and Solutions
    [quote name=”LeídY viviana”]I've had my s3 for 5 months and it already overheats a lot... it restarts and turns on by itself. Your screen changes colors!! Now as I change the brightness, the screen turns green, purple and blue, and it's not just that. Also, the screen scrolls down and does not let you do anything! Every once in a while I have to remove the battery... I haven't been able to solve the color change thing... I hope they help me[/quote]

    Try to update it to the latest android version available. If not, you can consult with samsung customer service.

      android said

    RE: Samsung Galaxy S5 Problems and Solutions
    [quote name=”Edgar duarte”]It gets stuck on the password screen and it gets super slow so I have to restart it[/quote]
    Try to update it to the latest android version available. If not, you can consult with samsung customer service.

      edgar duarte said

    RE: Samsung Galaxy S5 Problems and Solutions
    It gets stuck on the password screen and it gets super slow so I have to restart it

      read and viviana said

    WARM UP, RESTART AND CHANGE COLORS
    I've been with my s3 for 5 months and it already overheats a lot... it restarts and turns on by itself. Your screen changes colors!! Now as I change the brightness, the screen turns green, purple and blue, and it's not just that. Also, the screen scrolls down and does not let you do anything! Every so often I have to remove the battery... I haven't been able to solve the color change thing... I hope you can help me

      felipe1234 said

    my gala and s5
    I do not regret having bought this equipment, it has very outstanding things, but it also has defects, such as the footprint that is garbage, as well as I began to notice that the equipment heats up a lot and without requiring it

      maki said

    S5 heats
    I also have many problems, especially when I use the music app, it gets very hot and when I use the Internet on mobile data. .. to lower its temperature I have to turn it off and wait...

      Nehemiah said

    Management
    The problem I have is that my phone overheats and even the battery has started to last less than when I bought it

      juana1982 said

    When I take video with flash it gets hot
    Hello, I am sorry for having bought this model, since it can have very good definition, but when I am taking a video in which I need the flash, it disappears after five minutes, because it says that the phone got hot, so it is resistant to water, but not hot, I think it was a very bad change, also the flash does not have the same intensity as the S4, a thousand times sorry.

      yen said

    how to delete a contact
    Good evening, my reason is that I don't know how to delete a contact, nor how to change the photo and watsap status
    Please I want you to help me

      yovani said

    samsung
    It warms me up a lot and without using it

      cesarufc said

    RE: Samsung Galaxy S5 Problems and Solutions
    I have the problem that a few days ago I can no longer see complete YouTube videos because the videos load them but it only plays for a moment and the video freezes but the audio continues

      mariapdm said

    RE: Samsung Galaxy S5 Problems and Solutions
    my galaxy s5 stops and restarts by itself many times a day

      juankuza said

    solution to register the hearing aids when they are not
    [quote name=”idekel”]My galaxy s5 thinks it has headphones on.[/quote]
    It happened to me too but for some strange reason it always happens to me after wetting it, to solve it I put it in the plug with toilet paper and it removes all the moisture, from Ai you restart it and wait, if it doesn't come off you have to wait for the phone to be completely dry, and so it is removed
    That happened to me because after wetting it a little I connected my headphones and after disconnecting it kept appearing that it was still there, it happened to me about 5 times until I realized that the problem was to put the headphones on when the pipe was wet (to know what the explanation of the problem is)

      Alexander Perez pard said

    overheating problem
    When I put the S5 to charge, a yellow triangle and a small thermometer appear at the bottom and if I turn it on and try to charge it says that the device is going to turn off due to overheating and low battery temperature

      idekel said

    mi s5
    My galaxy s5 thinks it has headphones on.

      Einsargen said

    Heat the S5
    Good morning, a few days ago it started to get too hot for my liking, the battery reaches temperatures of 32 degrees Celsius and the micro up to 72!!!

      hernia said

    RE: Samsung Galaxy S5 Problems and Solutions
    Hello, my galaxy phone gets very hot, I have little time, what can I do with it?

      Roberto Ulloa said

    My S5 gets too hot
    My S5 is new and it gets too hot, and the battery doesn't have much performance, it discharges quickly.

      John A. Cruz said

    S5 OVERHEAT
    Hello, my Samsung Galaxy is one day old and it gets too hot… I left it charging, it charged and it kept boiling. i restarted it but it does nothing it always has something hot

      Vladimir Salas Vega said

    please answer me
    hello friend, your article seems very interesting…I would like to ask you if the silver frame of the galaxy s5 can be changed…because I recently bought one and it fell silent and that sea was damaged….I await your answer, please, what is it very urgent and it gets hot, is that normal?

      ivan11 said

    overheating
    Hello, the problem I have is that when I use certain applications on my galaxy s5, it overheats, and when this happens my battery level drops very quickly. This is normal? Could you help me

      Roman Herrera Sarria said

    Overheating
    It is incredible how hot the galaxy s5 is when they have been processing information for several minutes and with various services and applications active.

      Edixon Carrizo said

    G900h fails
    I have a g900h (s5) the phone was bought on Amazon I have been with it for 2 months at the beginning everything was fine 2 weeks ago here it has many failures the applications close the camera stops working it gets hot and the worst thing is it restarts only sometimes I have I need to remove the battery from how hot it gets so I can turn it on later and I can't send it to technical service since I'm in Venezuela, the Samsung Venezuela doesn't cover equipment bought abroad and it's almost impossible to send the phone...

      erickjudaste said

    storage error
    I just bought the s5 and installed applications, no more than 10 and every time I have a full cell phone memory, I took it to the insurance the day after it was purchased and they said that they had sold it before with that detail and it is Samsung's error until update there is no solution! It's worth a lot and it can't be that it comes with flaws!

      carlosb said

    Hello
    Hello, I have a galaxy s5 just a week ago and the problem is with the music player, that when I am listening it stops by itself and I have to enter the same player to play it again… but it is not the only time it happens after every time .. because??

      Sandra bustam. said

    Battery charge light on the S5
    From one moment to another the green light that indicates full charge was on steadily. It uses more battery. In addition to this, the phone heats up when I am using it.

      Joel27 said

    Galaxy s5
    The same thing happens to me when I warm up, it's not always but often I've been with it for 1 month. I already read the comments and I would like to know if any solution has already come out about it?

      linear said

    overheating
    Is there any solution for the device overheating problem. It happened to me like all the comments, when I use the phone a lot, it overheats the back and front. you are doing what you are doing. it certainly looks like a cheap phone

      jeyford said

    I do not understand
    I had a sansung note 2 which I took care of the screen for a year and a half and it didn't have a single scratch
    which after time gave him sudden death
    This is not the problem so I got a sansung galaxy s5 which did not last even 15 days
    when one day after the working day I realized that the internal screen was broken and the external one intact without a single scratch
    I don't understand how it broke if I kept it in my pants pocket with a protective case and on the side of my leg to cushion it in the event of a blow, but it wasn't like that, I didn't apply pressure to it and so I hit it

    Solution of the problem lost the guarantee according to sansung
    due to bad handling
    Who can tell me what could have happened to him, he was overheating too much

      STEFANIE VALERIAN said

    screen
    hello… it happens that you suggest deactivating or zooming out the screen of my samsung galazy s5… since every time I press two or three times in a row by accident or by typing fast on some msn… the screen increases (it zooms) and well I want deactivate that option,,,, I want it to continue normal!

      imld said

    heats up
    Hello, I have about 2 weeks since I bought my S5, and everything works great for me... the only thing is that when I am using it for a short or long time it gets hot, I already tried removing the protector but the same thing happens, Just like I have it charging and the charger gets very hot and so does the phone... I don't know if it's a factory error or something normal? I know that it should get hot when using it a lot but after 3 or 4 minutes it is already hot.

      Marco Avello said

    WARM UP
    I bought the SM-G900H OctaCore (I'm from Mexico) and at first it got hot as if it was going to melt, plus the battery was discharged with or without any use, I left it once at 21% and after 6 hours it was already off , I restarted it to the factory state and after 3 charges the battery lasts up to 22 hours and it heats up very little when I play and when it is charging it does not heat up, it is some software error that causes the processor to be forced I hope they correct it soon and not only does the OctaCore get hot but also the QuadCore is a general fault.

      edixon said

    heats up and restarts constantly
    good afternoon I have a problem with my s5(G900H) the equipment the first few days was fine after 3 weeks the equipment heats up and restarts constantly without stopping there are times when it goes away... the problem is that I bought it in the United States and I don't know if the warranty covers it in Venezuela... I have already given it a wipe factory reset and nothing

      Zen said

    "Unseen notification"
    Hello good Morning! This week I bought an SG5 and a notification sounds, I look thinking it is a message and there is nothing, the notification that is heard is the notification sound, not the low battery one! I went to the store and they didn't know! They changed it for me! This is the second! It has happened to me in two different galaxy s5….I don't know if it is an update or software problem or something…in the store they don't know either…help me please…Do you know something? Thanks

      android said

    RE: Samsung Galaxy S5 Problems and Solutions
    [quote name=”Emerson M.”] the screen of my galaxy s 5 heats up when I am using it for a long time… is it normal, or should I remove the protector that comes from the factory, which is very thick, no thanks for the answer… [/quote]
    See comments below for recommendations. Be careful with some cases, they cover the ventilation of the mobile and it heats up.

      android said

    RE: Samsung Galaxy S5 Problems and Solutions
    [quote name = »kevin alfaro quinta»]I bought an s5 and it has happened to me since I downloaded several images and I have them saved, my s5 is strange but it has already happened to me about 4 times that it locks up and restarts by itself !!! I also wanted to know about the TV control, I already had my house registered and in that same application I could see the programs or movies that are going to be shown, like a movie billboard only that it is from the TV channels! But now it only says that there is nothing available in any genre like movie sports programs!!! Answer or let me know how to solve it !!!![/quote]
    If it restarts itself, I would take it to the store or seller, it may be that the battery or the mobile itself is defective.

      android said

    RE: Samsung Galaxy S5 Problems and Solutions
    [quote name=”obedsuastegui”]I have the galaxy s5 and it has started to fail me because it tells me that the sd card is not found or that it is empty or that it has been extracted and every time I unlock them sometimes the animation appears to adjust the card properly back cover as if it has just been turned on, what should it be outside the phone? I've dropped it a couple of times only small scratches and one of the most annoying things is that the battery gets very hot …….greetings from Mexico[/quote]
    The sd blocker has been damaged and something else with the fall.

      android said

    RE: Samsung Galaxy S5 Problems and Solutions
    [quote name=”rodhy”]]hello after buying a phone Galaxy S5 the truth is a great phone but I have found some inconveniences with the camera, when I record video the phone gets too hot just like when I surf the internet, the phone gets very hot and I don't know if it's normal, but when recording a video it gets quite hot and the camera stops responding and in the end it doesn't save the video, I would like you to help me with that, thanks.[/quote][/quote ]
    See comments below for some tips for the S5. If it gets too hot, the battery may be faulty, check with your dealer.

      android said

    RE: Samsung Galaxy S5 Problems and Solutions
    [quote name=”rodhy”]I have problems with the computer as it gets very hot at times and even the screen tends to be too hot[/quote]
    Several things to keep in mind so that it does not get so hot:
    Do not use the Galaxy S5 when it is charging.
    Adjust the brightness level of the screen to an optimal level, to avoid unnecessary power consumption.
    Activate battery saving mode
    Buy original parts especially batteries.
    Charge your Galaxy S5 in an area that is not too hot.
    Disable the GPS and check if it gets cooler, the gps demands a lot of processing from the main heat producer, the processor.

      Emerson M. said

    thanks for the attention
    the screen of my galaxy s 5 heats up when I'm using it for a long time... is it normal, or should I remove the protector that comes from the factory, which is very thick, no thanks for the answer...

      kevin alfaro fifth said

    my galaxy s5
    I bought an s5 and it has happened to me since I downloaded several images and I have them saved, my s5 is strange but it has already happened to me about 4 times that it locks up and restarts on its own! I also wanted to know about the TV control, I already had my house registered and in that same application I could see the programs or movies that are going to be shown, like a movie billboard only that it is from the TV channels! But now it only says that there is nothing available in any genre like movie sports programs!!! Reply or let me know how to fix it!!!!

      obedsuastegui said

    RE: Samsung Galaxy S5 Problems and Solutions
    I have the galaxy s5 and it has started to fail me because it tells me that the sd card is not found or that it is empty or that it has been extracted and every time I unlock them sometimes the animation of adjusting the back cover well appears as if it had just been turned on What should be outside the phone? I have dropped it a couple of times only small scratches and something of the most annoying thing is that the battery gets very hot ……. greetings from Mexico

      luis 1234 said

    problems gets very hot
    I have two months with the galaxy s 5 and it gets very hot...

      rodhy said

    #trouble
    Hello, after buying a Galaxy S5 phone, the truth is that it is a great phone, but I have found some inconveniences with the camera. When I record video, the phone gets too hot, just like when I browse the internet, the phone gets very hot and does not work. yes it is normal, but when recording a video it gets quite hot and the camera stops responding and in the end it does not save the video, I would like you to help me with that, thanks.[/quote]

      rodhy said

    #trouble
    I have problems with the equipment as it gets very hot at times and even the screen tends to be too hot

      george fis said

    problem
    the battery doesn't last long the microphone oh yell so they understand you

      android said

    RE: Samsung Galaxy S5 Problems and Solutions
    [quote name=”marvin betancourth”]My samsung galaxy s5 is about a month old and it is a very good phone the only problem I have so far is that it gets too hot I would like them to look for a solution[/quote]
    In future updates, it seems that they have pending to eliminate this problem, hopefully so.

      marvin betancourt said

    my galaxy s5 gets very hot
    I have about a month, my samsung galaxy s5 is a very good phone, the only problem I have so far is that it heats me up too much, I would like them to look for a solution that could be done

      android said

    RE: Samsung Galaxy S5 Problems and Solutions
    [quote name=”Héctor Bocel”]Hello after buying a Galaxy S5 phone, the truth is that it is a great phone but I have found some inconveniences with the camera, when I record video the phone gets too hot as well as when I surf the internet, the phone gets very hot and I don't know if it's normal, but when recording a video it gets quite hot and the camera stops responding and in the end it doesn't save the video, I would like you to help me with that, thanks.[/quote]
    I think there is a new version on the way, anyway, it may have a bad battery, I would go to the store to see what can happen to it.

      android said

    RE: Samsung Galaxy S5 Problems and Solutions
    [quote name=”tony007″]I had a gs3 and since I entered my house it connected to my wifi network now with the gs5 it asks me to connect manually. help this is uncomfortable.[/quote]
    It should have an option to automatically connect to Wi-Fi networks.

      Hector Bocel said

    heating problem
    Hello, after buying a Galaxy S5 phone, the truth is that it is a great phone, but I have found some inconveniences with the camera, when I record video, the phone gets too hot, just like when I browse the internet, the phone gets very hot and I don't know if be normal, but when recording a video it gets quite hot and the camera stops responding and in the end it doesn't save the video, I would like you to help me with that, thanks.

      tony007 said

    the wifi
    I had a gs3 and since I entered my house it connected to my wifi network now with the gs5 it asks me to connect manually. help this is uncomfortable.

      android said

    RE: Samsung Galaxy S5 Problems and Solutions
    [quote name=”enrique28″]It gets very hot just when entering any paid application for an s5 but it is as if I have a Huawei[/quote]
    Either the battery is defective or in future system updates they will be able to solve it.

      enrique28 said

    Samsung s5
    It gets very hot just when entering any paid application for an s5 but it's as if I have a Huawei

         Anthony Fonseca said

      hello, good morning, I want you to answer me?? I have a heating problem and the following problem, (sometimes it takes time to turn on), it remains as loading in samsung, will it need any update?

      butter said

    RE: Samsung Galaxy S5 Problems and Solutions
    [quote name=”Jose Luis Alvarado”]I need to know why it gets hot even without use
    the galaxy s5[/quote]
    The battery may be having problems, I would talk to technical service or the store.

      Jose Luis Alvarado said

    RE: Samsung Galaxy S5 Problems and Solutions
    I need to know why it gets hot even without use
    the galaxy s5

         Maybet said

      Because the phone heats up and the charge drops without using it, it has been in use for 3 years